Branch Travel Designer III

Join Chase Travel as a Branch Travel Designer III and craft bespoke endtoend luxury itinerariesleveraging your Sabre GDS expertise and preferredpartner access to secure exceptional air hotel cruise and ground arrangements while delivering whiteglove service from first inquiry through followup.

As a Branch Travel Designer III at Chase Travel you will leverage your understanding of travel and customer service to provide exceptional service to luxury clientele. You will work on customized itineraries for clients and manage all travel arrangements as well as advising clients on travel booking arrangements and delivering excellent customer service with expertise and professionalism. travel and customer service expertise to provide outstanding service to luxury clients including crafting personalized itineraries and managing travel arrangements. As Chase Travel continues to expand we offer a fantastic opportunity for individuals seeking to advance their careers in the travel industry. We are committed to fostering a diverse and collaborative culture providing an environment with opportunities for meaningful growth in a firm dedicated to inclusivity development mobility and career advancement. We are seeking best-in-class talentindividuals who are collaborative dependable and customer-focused.

Job Responsibilities:

• Provides comprehensive leisure travel assistance for clients including arrangements for air travel hotels resorts cruises restaurants tours sightseeing and car rentals.
• Checks availability and process bookings using Sabre managing client requests from initial inquiry through to departure and follow-up.
• Presents multiple options to clients to suit their preferences and needs.
• Conducts thorough trip research including destinations points of interest regulations and more.
• Handles requests and confirmations.
• Follows up on last-minute details requests and changes to ensure a seamless travel experience.
• Leverages preferred partner relationships to secure the best availability rates and additional benefits ensuring maximum access and the highest service levels for clients.
• Utilizes contracts and the rate desk to optimize rate and revenue balance for clients.
• Stays informed through ongoing research on products and services by utilizing the Internet engaging with sales representatives and reviewing industry publications newspapers and magazines.

Required Qualifications Capabilities and Skills:

• Minimum of 3 years of experience in the travel industry as an Leisure Travel advisor with proficiency in Sabre GDS.
• Ability to communicate clearly and professionally with clients supervisors and co-workers both verbally and in writing.
• Must be proactive with the ability to work independently and collaboratively within a team under the direction of a manager.
• Experience in arranging domestic and international travel for clients including setting up PNRs ticketing and ticket exchanges.
• High School Diploma GED or equivalent.
• Extensive experience in roles that incorporate customer service sales and strong communication skills.
• Ability to learn quickly and exceed client expectations with meticulous attention to detail with Strong organizational skills required to maintain accurate and up-to-date records and client correspondence.
• Ability to work cohesively with a team to ensure worldwide coverage for clients meeting customer needs on a global scale.
• Ability to work well under pressure meet deadlines with a strong sense of urgency and adapt to change as needed.
• Strong organizational skills detail-oriented and proactive problem-solving abilities with proficiency in Microsoft Office specifically Outlook and Word.

Preferred Qualifications capabilities and Skills:

• Familiarity with leisure travel advisor tools and systems.
• Experience in the luxury travel industry.

Work arrangement: Hybrid onsite 1 day per week in San Diego Financial Center; remaining days remote.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such an employment offer for this position is contingent on JPMorganChases review of criminal conviction history including pretrial diversions or program entries.