Bilingual Front Desk Receptionist Patient Scheduler

Flourish Research is looking for motivated talented creative individuals who want to learn and grow in their careers while contributing to research that changes lives!We offer an excellent comprehensive benefits package a supportive and collaborative work environment and endless growth opportunities.

We are actively hiring a Front Desk Receptionist / Patient Scheduler at the Murrieta site location. This site is part of our Greater Los Angeles oncology research network and was formerly operated as Valkyrie Clinical Trials. We are proud to welcome the Valkyrie team into the Flourish Research network.

The Front Desk Receptionist / Patient Scheduler is an essential member of our team. They ensure smooth administrative operations while providing an impeccable patient experience in every interaction. Our receptionist is responsible for creating a welcoming positive and supportive environment for patients. They are the gatekeeperssetting the example of what patients can expect during their care journey at Flourish Research!

Shift: Monday-Friday 8:30 AM - 5 PM (occasional weekends)
Location: 25405 Hancock Ave Ste 110 Murrieta CA 92562
Compensation: $20/hr - $25/hr depending on experience
Benefits: Health dental and vision insurance plans 401(k) with a 100% employer match on the first 4% of employee contributions tuition reimbursement parental leave referral program employee assistance program life insurance disability insurance and 15 days of PTO 8 paid holidays and 2 floating holidays

RESPONSIBILITIES

• Support site leadership and members of the research team by working on various projects as requested and assigned
• Manage front desk operations including patient check-in communications and general administrative support
• Answer phonesand clinic appointmentmanagement requiring interaction with both internal staff patients and vendors
• Prepare and maintain patient charts and documentation
• Ensure exam rooms are ready and stocked throughout the day
• Request and manage medical records requests
• Make phone calls to patients for appointment reminders and as needed.
• Assist in event planning
• Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner
• Perform occasional local pickups or deliveries as needed
• Order and manage site supplies and assist with basic procurement needs
• Sorting and delivering mail
• Manage invoices and receipts as well as patients reimbursement
• Schedule maintenance as needed
• Other clerical duties as assigned

• Must be bilingual in English/Spanish
• Minimum education requirement of a High School Diploma or an Associates Degree
• Medical office administrative experience is preferred
• Medical assistingexperience is a plus
• High level of integrity and accountability
• Ability to maintain a professional and positive attitude
• Excellent interpersonal customer service quality and communication skills (written and oral)
• Takes initiative is a team player and can adapt well to a changing environment
• Strong decision-making skills and attention to detail

Flourish Research offers an excellent comprehensive benefits package a supportive and collaborative work environment and endless growth opportunities. Apply today to learn more about how you can join us in our mission to save and improve the lives of others!

Flourish Research is where clinical trials thrive.

Flourish Research represents one of the industrys most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of oncology cardiology/metabolic disorders/renal CNS pulmonology and vaccines.

At Flourish Research we strive toward clinical trials and healthcare excellence means everyone deserves the best care regardless of their race color gender identity religion ethnicity physical abilities age sexual orientation or veteran status. We embrace employees customers and patients from these underrepresented groups to help make this vision a reality.

Flourish Research is driven by a diverse and inclusive community of passionate people who are committed to improving the quality of life of communities around the world. Flourish is committed to a safe work environment where all employees customers and patients are included and treated with dignity and respect.

Flourish Research strives to build an organization that attracts and leverages diversity in our staff which reflects the diversity of our local communities. We promote education acceptance and inclusion because there is beauty in diversity. The more diversity we have in our team the more unique perspectives and ideas we share and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!

Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs and not on race color sex (including pregnancy and gender identity) citizenship status national origin ancestry gender sexual orientation age religion creed physical or mental disability genetic information marital status veteran status political affiliation or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.