Customer Service & Order Processing Specialist
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Job Location:
Lexington, KY - USA
Yearly Salary:
USD 35000 - 45000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
A leading distributor of factory automation components is seeking a Customer Service & Order Processing Specialist to join our Lexington branch.
This entry-level role supports customer service order processing and ERP operations while building a strong foundation for career growth.
Key Responsibilities
Process customer orders and prepare quotes using the ERP system
Communicate with customers via email and provide timely support
Source and procure parts based on customer requirements
Track orders and coordinate with vendors logistics and internal teams
Maintain accurate records of orders quotes and customer data
Assist in resolving routine order and shipment issues
This role offers a clear path to advancement into an Inside Sales position based on performance and development.
Strong attention to detail and willingness to learn
Excellent communication and customer service skills
Basic computer skills (Microsoft Office ERP systems)
Ability to multitask in a fast-paced environment
Team-oriented with a professional attitude
This entry-level role supports customer service order processing and ERP operations while building a strong foundation for career growth.
Key Responsibilities
Process customer orders and prepare quotes using the ERP system
Communicate with customers via email and provide timely support
Source and procure parts based on customer requirements
Track orders and coordinate with vendors logistics and internal teams
Maintain accurate records of orders quotes and customer data
Assist in resolving routine order and shipment issues
This role offers a clear path to advancement into an Inside Sales position based on performance and development.
Strong attention to detail and willingness to learn
Excellent communication and customer service skills
Basic computer skills (Microsoft Office ERP systems)
Ability to multitask in a fast-paced environment
Team-oriented with a professional attitude
Required Experience:
Junior IC
