Claims Specialist III Field
Abilene, TX - USA
Job Summary
UFG is currently hiring for a Claims Specialist III - Field position which is a senior level advanced position primarily responsible for investigating evaluating and settling property claims within an assigned territory.ââThis position is responsible for conducting timely and thorough investigations verifies applicable coverages analyzes applicable coinsurance and deductible estimates damages and evaluates for reserve and settlement and brings claims to a resolution in accordance with claims best practices.
The ClaimsReplll- Fieldposition promotes a positive work environmentencouraging their team members to be the best they can be and are willing to take on additional challenges as needed. Theybuy into a strong service mentalityforboth internal and external customers. This position requiresa high EQ strong soft skills and technical skillsstrong communication skills attention to detail and the ability to handle multiple tasks efficiently and effectively.
**The ideal candidate for this role must live in or around Abilene TX**
Essential Duties and Responsibilities:
- Review new claims assignment to determine the nature and severity of the claim and action required.ââ
- Reviewand interpret applicable policy coverages. If coverage issues are present review with leader or mentor for proper course of action.
- Make prompt meaningful contact with insureds witnesses and other parties of interest.ââ
- Conduct field investigations forâassignedâclaims.
- Conduct a timely and thorough investigation to identify risks/exposures and damages through securing recorded statementscompile and review investigation reportsand securing and reviewing other evidence where the investigation leads you and inaccordance with claims best practices.ââ
- Vet select and retain experts when necessary and approved. Be constantly aware of and apply expense managementinitiatives.
- Completebuildingevaluation ITV based on Property Guideline to determine if coinsurance is applicable
- Determine scope of damage and prepareanestimate using Xactimate. Dutiesâincludeâsite inspectionâdiagramandphotographs.â
- Negotiate with contractors or repair facilities regardingâthe extentâof damage and method of repair
- Evaluatedamages andrecommend reservesper reserve timeliness and accuracy guidelines.ââ
- Document all file activity through detailed file notes and preparereports for the claim fileper claims best practice guidelines.
- Determine and communicatecoverageâdecisionsâwith all relevant parties.ââ
- Inform underwritingifincreased hazards or unusual circumstances concerningâa risk/policy exposure.âââ
- Resolutionof claims throughâeffectivelyânegotiatingsettling and/or denial.âââ
- Activelyâidentify subrogationâpotential and posture claim for successful subrogationrecovery.âââ
- Foster and maintain relationships with underwriting risk control marketing and theâindependent agency force.â
- Participate inâcontinuingâeducational programsand other educational opportunities to develop knowledgeand skill.âââ
- Participate in various claims committees to drive claims initiatives.
- Mentor other Claims Specialists to further their development and skills.
Job Specifications:
Education:
- Collegedegree preferredââ
Certifications/Designations:
- AIC SCLA or Legal Principles CCLA and PCLA of the AEI series orCPCUto be completed in2years.
- Meet the appropriate state licensing laws required to handle claimsâ
Experience:
- 7-10years claims handling experience
Knowledge:
- Claims best practices
- Unfair claims practices/bad faith
- Various lines of policy coverage
- Knowledge of venue and regulations
- Basic legal terminology
- Working knowledge of safety procedures
Skills:
- Ability to read comprehend and interpret policy language endorsements and contracts while applying them to the claim.
- Analytical ability to determine coverage complete building evaluation and calculate coinsurance for reserves and settlement.
- Negotiation skills human relations skills analytical skills organization skills.
- Ability to concisely document information into appropriate file notes and reports.
Working Conditions:
- Field assignments are assigned regularly.â
- Some exposure to high stress/fast paced environment.ââ
- Travel required as needed to complete assignments.
- Lifting/carrying up to 50lbs regularly.âââ
- Required to climb ladders/roofs while in the field.â
- Company vehicle and safety equipment assigned toâpersonsâin this role.ââ
- Incumbents may be required to work irregular hours to complete claim assignments evenings and/or weekends. May require overnight travel includingâassignmentsâto catastrophe adjusting teams-sometimes on short notice.
Pay Transparency:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $71598 - $94396 annually which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors including relevant experience education certifications skills internal equity geography and market data.
In addition to base salary UFG Insurance offers a comprehensive total rewards package that includes:
- Annual incentive compensation
- Medical dental vision & life insurance
- Accident critical Illness & short-term disability insurance
- Retirement plans with employer contributions
- Generous time-off program
- Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
Required Experience:
IC
About Company
Founded in 1946, UFG Insurance is a financially strong and nationally recognized, multi-billion-dollar insurance company.