Survey Intake Specialist

About Us:

AdNet/AccountNet Inc. is an 8(a) WOSB and WBE-owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality staffing and executive search services.

Job Title: Survey Intake Specialist

Location: Reston VA
Department: Reprographics
Reports To: Associate Reprographics Manager

Position Summary

The Survey Intake Specialist handles programming scanning & Quality Control during the lifecycle of survey and mail-based data production from intake tracking and document preparation through application programming scanning editing testing and multi-phase quality control. This role ensures every production stage meets the SOPs SLAs regulatory standards and audit requirements for accuracy confidentiality and client compliance.

Key Responsibilities

Survey Intake & Document Preparation

• Track returned surveys refusals and bounce backs in enterprise tracking systems
• Clean repair rebubble and prepare survey packets for scanner recognition
• Create batch logs header sheets and maintain chain-of-custody controls

Survey Programming & Testing

• Program survey applications response fields barcode/Master ID capture and validation logic
• Configure Edit and Conversion Profiles
• Perform full test scanning and data verification prior to production release

Scanning Editing & Data Conversion

• Batch scan edit and convert high-volume surveys using production scanners
• Validate Master IDs open-ended responses and file outputs
• Troubleshoot recognition feed and conversion errors

Multi-Phase Quality Control Governance

• Execute formal QC checkpoints across all production phases:
• Document design and merge validation
• Printed and inserted mail piece verification
• Survey programming and testing audits
• Survey scanning and editing QC
• School and specialized project QC protocols
• Perform 10%100% QC sampling as required by project type
• Validate data integrity through Excel-to-text file comparison
• Maintain QC documentation audit trails and compliance reporting

Operational & Compliance Support

• Track volumes deadlines and deliverables
• Support audits regulatory reviews and SLA adherence
• Coordinate with project managers print/mail vendors and operations teams

Required Qualifications

• High school diploma or equivalent
• Experience in regulated document imaging data capture or production QC environments
• Strong attention to detail and deadline-driven execution

Preferred Qualifications

• ScanTools Prisma programming and QC experience
• Survey mailhouse or compliance-driven production background

Physical Requirements

• Ability to lift up to 40 lbs
• Ability to sit/stand for extended periods
• Frequent handling of paper materials

AdNet is built on the foundation of unconditional Acceptance and Belonging in our practices processes and relationships.