Please remember to attach the required documents listed in this announcement.
Resume
Cover Letter
Applications missing the requested documents will be considered incomplete and may not progress further in the process. Documents not requested will not be considered in the recruitment process. The State Application is not a substitute for a Resume. This position closes at 11:59 PM Mountain Time on May 17 2026. You must apply through the State of Montana Career site.
Special Information:
This position may be eligible for a statutory base pay increase of $1.00 an hour effective July 1 2026.
Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1040 hours in a calendar year are also provided health dental and life insurance. Other benefits include retirement paid vacation sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).
A successful applicant will be subject to a background investigation.
Women and minorities are under-represented in this job category and are encouraged to apply.
Telework (if applicable):
You must reside in Montana (or move to Montana) to accept this this position you will be afforded the opportunity to telework however there will be required weekly in-office day(s) in Helena.Specific conditions will be provided by the supervisor and must adhere to state policy.
This position requires some travel and occasional irregular hours to meet project deadlines or to resolve major hardware or software problems. Weekend hours are also to be expected occasionally. Long hours of PC use are often required.
Specific Job Information:
This position is responsible for providing technical support for the users and computers in FWPs Helena Region. These responsibilities include working with end users to resolve application and hardware problems; assisting users with the States Procurement process for obtaining any IT products or services; maintaining inventory records and maintenance records for agency hardware and software; and planning and scheduling computer conversions and upgrades. Network Services technicians are physically located in FWPs regional headquarters. Technicians must be able to work alone but have the ability to collaborate electronically with their peers that are spread across the entire state. The Network Services Bureau is also responsible for providing support for the Automated Licensing System providers terminal printers and operating systems. These providers vary from large sporting goods stores to small bait shops. Each regional technician is responsible for the file and print servers located in their regions. These responsibilities include managing and installing central printers; installing troubleshooting and maintaining software including operating systems shared applications utilities and upgrades; maintaining documentation on server configuration; and monitoring server disk space utilization and availability of shared resources. This position enjoys a wide variety of technical challenges. A typical day can start with providing video conference support for a Fish and Wildlife Commission meeting then updating a code plug on a wardens radio and finally helping a home office employee access the agencys internal site.
Physical and Environmental Demands:
Position works under the general supervision of the Network Services Bureau Chief. The supervisor coordinates work through work plans and performance appraisals. Generally the position works independently to perform the development documentation operation and maintenance of assigned systems within developed guidelines and standards.
This position may on occasion be required to work flexible hours and/or travel out of state.
Position requires extensive personal contact with agency staff and periodic contact with auditors vendors the public and staff from other state and federal agencies.
Knowledge Skills and Abilities (Behaviors):
This position requires a high degree of problem-solving abilities. Undocumented problems and issues are common-place and a thorough knowledge of the concepts and theories of data networking are essential. An understanding of switched and routed networks protocols client/server technologies and superior researching skills are all a requirement for successful tenure in this position.
The incumbent should possess the following abilities:
Ability to multi-task
Ability to communicate effectively both verbally and in writing
Ability to rapidly achieve in-depth understanding of diverse issues and business needs Information System Specialists 4
Ability to determine goals resource needs and to coordinate and integrate the various components of a complex system
Ability to work independently with little or no direct supervision and only general guidance
Ability to assess complex problems and exercise sound judgement for analyzing and appraising evaluating and solving difficult problems
Ability to work effectively and efficiently to meet deadlines
Ability to cope with a stressful work environment that consists of complex systems wide disparity in user abilities and needs and significant geographical distances between facilities.
The incumbent should possess the following knowledge and skills:
Knowledge of TCP/IP
Microsoft Active Directory
Microfocus ZCM
Windows Operating Systems (server/workstation)
Linux Operating Systems (server/workstation)
PC/Server Hardware (i.e. disk systems basic components networking components etc.)
Solid knowledge of networking concepts
Basic understanding of network security and disaster recovery principles
Advanced knowledge of Microsoft Office Suite and office automation technologies and products
Basic knowledge of database concepts and theories
Required Experience:
IC
The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing th...
Please remember to attach the required documents listed in this announcement.
Resume
Cover Letter
Applications missing the requested documents will be considered incomplete and may not progress further in the process. Documents not requested will not be considered in the recruitment process. The State Application is not a substitute for a Resume. This position closes at 11:59 PM Mountain Time on May 17 2026. You must apply through the State of Montana Career site.
Special Information:
This position may be eligible for a statutory base pay increase of $1.00 an hour effective July 1 2026.
Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1040 hours in a calendar year are also provided health dental and life insurance. Other benefits include retirement paid vacation sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).
A successful applicant will be subject to a background investigation.
Women and minorities are under-represented in this job category and are encouraged to apply.
Telework (if applicable):
You must reside in Montana (or move to Montana) to accept this this position you will be afforded the opportunity to telework however there will be required weekly in-office day(s) in Helena.Specific conditions will be provided by the supervisor and must adhere to state policy.
This position requires some travel and occasional irregular hours to meet project deadlines or to resolve major hardware or software problems. Weekend hours are also to be expected occasionally. Long hours of PC use are often required.
Specific Job Information:
This position is responsible for providing technical support for the users and computers in FWPs Helena Region. These responsibilities include working with end users to resolve application and hardware problems; assisting users with the States Procurement process for obtaining any IT products or services; maintaining inventory records and maintenance records for agency hardware and software; and planning and scheduling computer conversions and upgrades. Network Services technicians are physically located in FWPs regional headquarters. Technicians must be able to work alone but have the ability to collaborate electronically with their peers that are spread across the entire state. The Network Services Bureau is also responsible for providing support for the Automated Licensing System providers terminal printers and operating systems. These providers vary from large sporting goods stores to small bait shops. Each regional technician is responsible for the file and print servers located in their regions. These responsibilities include managing and installing central printers; installing troubleshooting and maintaining software including operating systems shared applications utilities and upgrades; maintaining documentation on server configuration; and monitoring server disk space utilization and availability of shared resources. This position enjoys a wide variety of technical challenges. A typical day can start with providing video conference support for a Fish and Wildlife Commission meeting then updating a code plug on a wardens radio and finally helping a home office employee access the agencys internal site.
Physical and Environmental Demands:
Position works under the general supervision of the Network Services Bureau Chief. The supervisor coordinates work through work plans and performance appraisals. Generally the position works independently to perform the development documentation operation and maintenance of assigned systems within developed guidelines and standards.
This position may on occasion be required to work flexible hours and/or travel out of state.
Position requires extensive personal contact with agency staff and periodic contact with auditors vendors the public and staff from other state and federal agencies.
Knowledge Skills and Abilities (Behaviors):
This position requires a high degree of problem-solving abilities. Undocumented problems and issues are common-place and a thorough knowledge of the concepts and theories of data networking are essential. An understanding of switched and routed networks protocols client/server technologies and superior researching skills are all a requirement for successful tenure in this position.
The incumbent should possess the following abilities:
Ability to multi-task
Ability to communicate effectively both verbally and in writing
Ability to rapidly achieve in-depth understanding of diverse issues and business needs Information System Specialists 4
Ability to determine goals resource needs and to coordinate and integrate the various components of a complex system
Ability to work independently with little or no direct supervision and only general guidance
Ability to assess complex problems and exercise sound judgement for analyzing and appraising evaluating and solving difficult problems
Ability to work effectively and efficiently to meet deadlines
Ability to cope with a stressful work environment that consists of complex systems wide disparity in user abilities and needs and significant geographical distances between facilities.
The incumbent should possess the following knowledge and skills:
Knowledge of TCP/IP
Microsoft Active Directory
Microfocus ZCM
Windows Operating Systems (server/workstation)
Linux Operating Systems (server/workstation)
PC/Server Hardware (i.e. disk systems basic components networking components etc.)
Solid knowledge of networking concepts
Basic understanding of network security and disaster recovery principles
Advanced knowledge of Microsoft Office Suite and office automation technologies and products
The Montana Department of Labor & Industry wants to help both employees and employers to be happy on the job. We take seriously our mission to promote and protect the well-being of Montana's workers, employers and citizens, and to uphold their rights and responsibilities. Our agenc
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
