Senior Business Systems Manager, Workfront

The Opportunity

The Senior Business Systems Manager Workfront is responsible for owning and evolving how work flows through the Premium Learning Subscription organization.

This role designs and implements an end-to-end Workfront operating model that connects intake prioritization execution and reporting into a cohesive scalable system. The role balances organizational and workflow design with hands-on platform ownership ensuring Workfront enables clarity consistency and operational efficiency as the business grows.

This role entails both designing system architectures and implementing them directly. The ideal candidate will take pride in transforming complex requirements into straightforward practical solutions within the tool.

What youll Do

• Design and own the end-to-end Workfront operating model connecting intake prioritization execution and reporting into a unified system.
• Translate business needs and strategic priorities into scalable Workfront workflows standards and configurations.
• Personally configure and maintain core Workfront components including request queues custom forms templates portfolios/programs dashboards and reports.
• Establish and evolve governance standards to improve consistency data quality and reporting reliability across teams.
• Identify and reduce technical and operational debt by simplifying fragmented or duplicative configurations.
• Own the overall health of the Workfront instance including users groups teams roles permissions and system settings.
• Manage Workfront release readiness and platform updates implementing new functionality while maintaining system stability.
• Drive increased adoption and maturity across teams through thoughtful system development enablement and transition support.
• Partner closely with multi-functional leaders to balance local needs with global standards and long-term scalability.

What you need to succeed

• Bachelors degree or equivalent experience in Information Systems Business Operations or a related field.
• 5 years of hands-on experience coordinating and configuring Adobe Workfront in a complex multi-functional organization.
• Current Adobe Workfront Administrator certification (required).
• Demonstrable experience owning an enterprise Workfront instance end-to-end including configuration governance optimization and ongoing maintenance.
• Demonstrated ability to translate ambiguous business and operational requirements into scalable maintainable Workfront solutions.
• Experience designing and implementing intake prioritization workflow and governance models within a work management system.
• Solid understanding of system hygiene data integrity and reducing technical or operational debt in legacy platforms.
• Experience building dashboards and reports that support operational visibility and leadership decision making.
• Ability to operate independently as a systems owner making informed tradeoffs in service of long-term clarity and scalability.
• Additional Workfront certifications (e.g. Core Developer Project Manager) are a plus.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.

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AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.

At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

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Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.