At Virtua Health we exist for one reason to better serve you. That means being here for you in all the moments that matter striving each day to connect you to the care you need. Whether thats wellness and prevention experienced specialists life-changing care or something in-between we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14000 colleagues including over 2850 skilled and compassionate doctors physician assistants and nurse practitioners equipped with the latest technologies treatments and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report weve received multiple awards for quality safety and outstanding work environment.

In addition to five hospitals seven emergency departments seven urgent care centers and more than 280 otherlocations were committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program telehealth home health rehabilitation mobile screenings paramedic programs and convenient online scheduling. Were also affiliated with Penn Medicine for cancer and neurosciences and the Childrens Hospital of Philadelphia for pediatrics.

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Summary:

Coordinates directs and monitors all daily operations of a practice front desk/physician practice under the close overview and supervision of the Office Manager/or Practice Administrator.

Responsible for monitoring billing system reports to assure that all issues are resolved in a timely manner.

Coordinates the flow of the office reviews quality of work performed addresses and trains staff in problem areas.

Position Responsibilities:

Monitors and/or performs daily input of charges payments bank deposits by checking against daily report and updating computer system.

Oversees daily completion of billing functions ensuring that billing and accounting controls are in place by following policy and procedure.

Monitors Practice Management reports completes finance log and billing reports. Communicates and completes requests for VMG/IDX billing related issues.

Provides administrative support to Physicians by typing correspondence and memos posting and maintaining staff schedules and posting VMG-related information.

Maintains practice PTO calendar physician master schedules for patient appointments procedures and surgeries as well as staff work schedules. Assists practice administrator with staff meeting minutes preparation of meeting agendas etc.

Acts as a liaison between physician and patient by obtaining pre-certs and authorizations from insurers Acts as liaison between office personnel Virtua and all external parties to ensure an Outstanding Patient Experience.

Processes and files maintains contacts with vendors to ensure appearance functionality and safety of the practice. Conversant with OSHA and CLIA regulations for free standing medical facilities.

Cycle resource management personnel management etc.). Maintains documentation of licenses and certifications (i.e. Safety Day Training State Medical License CDS and DEA license renewals ACLS certification etc.)

Assists Practice Administrator with budget creation monitoring expenses and reviewing monthly financial reports to ensure budget compliance. Reports variances and takes appropriate correction action.

Responsible for ordering and maintaining par levels for office and clinical supplies.

Additional responsibilities may include processing program registration fees mileage and business expenses for professional staff.

Maintains office equipment and department/system policy manuals.

Tracks and monitors support staff performance. Documents staff behaviors/skill set levels. Assists Practice Administrator with BPR preparation for support staff.

Position Qualifications Required / Experience Required:

1-3 years supervisory experience in a medical practice.

Knowledgeable in insurance (ICD-9 CPT coding Medicare regulations state regulations JCAHO CLIA DOH and OSHA regulations preferred).

Excellent customer service and communication skills.

Required Education:

High School Graduate or equivalent required.

Associates degree preferred.

4 year college degree a plus.

For more benefits information click here.