The Opportunity

The Armys Holistic Health and Fitness program is one of the most ambitious readiness initiatives in the history of the U.S. military and Teamworks is the technology powering it. As H2F scales nationally the practitioners embedded in units across the country need more than software. They need a partner who understands their world speaks their language and can help them get the most out of the tools in their hands. That is where you come in.

As a Product Success Manager on the Tactical team you will own the onboarding and long-term adoption of Teamworks core H2F products across assigned Army units. You will work directly with strength coaches dietitians athletic trainers mental performance specialists and brigade leadership to ensure our platform is fully embedded in how they operate every day. Your background in performance or tactical environments is not just a nice-to-have here. It is the foundation of everything you will do in this role.

This is a high-impact high-ownership position at the front lines of a vertical that is growing fast. If you are ready to apply your expertise in a new way and help shape how technology supports the Army at scale this role was built for you.

What Youll Do

• Own the onboarding and implementation process for H2F practitioners and units driving activation rates time-to-first-value and practitioner engagement benchmarks from day one

• Build trusted relationships with H2F stakeholders at every level from mental spiritual and performance providers to brigade leadership and program administrators

• Execute training programs tailored to military audiences connecting Teamworks Hub AMS Nutrition and Strength and Conditioning capabilities directly to H2F mission readiness outcomes

• Monitor product engagement and usage data across your assigned accounts identifying patterns surfacing friction points and driving proactive intervention before churn becomes a risk

• Translate field learnings into actionable feedback for Product Support and Tactical leadership ensuring our platform continues to evolve alongside H2F program needs

• Standardize and document onboarding frameworks and playbooks that can scale as the H2F portfolio expands rapidly across new units and brigades

• Collaborate cross-functionally with Sport and other verticals sharing best practices and contributing to a unified approach to product success at Teamworks

• Travel to base or on-site locations as needed to support in-person implementation training and stakeholder engagement

What Youll Bring

Must-haves:

• Experience managing customer or stakeholder relationships in a performance military or healthcare setting with the ability to operate independently across a large book of business

• Demonstrated experience onboarding or implementing technology solutions in fast-moving high-accountability environments

• Experience working with at least one Teamworks product including Hub AMS Nutrition or Strength and Conditioning

• Strong communication skills with both practitioner-level users and leadership-level stakeholders with the ability to adapt your style to the audience

• Ability to travel to base or on-site locations and obtain a government Common Access Card (CAC) and other required credentials

• Comfort operating in ambiguous rapidly evolving environments where priorities shift and self-direction is essential

Nice-to-haves:

• Direct tactical or military background with firsthand understanding of Army structure culture and operational tempo including familiarity with terms like PCS TDY and METL

• H2F or SOCOM practitioner experience as a strength coach athletic trainer physical therapist registered dietitian or mental performance specialist

• Experience supporting multidisciplinary performance teams and navigating complex multi-stakeholder organizations

• Familiarity working with behavioral health professionals chaplains or medical providers in a performance or readiness context

• Background applying technology in high-performance or mission-critical environments

Who Thrives Here

You do not wait to be told what to do. You see a gap and close it. You understand that in H2F environments the people you support are operating under real pressure and you match their urgency with professionalism and follow-through. You are as comfortable presenting to a brigade commander as you are troubleshooting a workflow issue with a practitioner in the field. You think in systems looking not just at the account in front of you but at how your work contributes to scalable repeatable outcomes across a growing portfolio. You are collaborative by nature you seek out teammates across Tactical Sport Product and Support to make better decisions and you bring those learnings back to elevate the whole team. You are driven by results energized by challenge and aligned with our values: honesty humility hard work commitment innovation and exceptionalism.

About Teamworks

Were the Operating System for Sports powering 6500 organizations worldwide from collegiate programs to every major pro league. Founded in 2006 weve evolved from a messaging tool for college football into the leading sports tech platform with 500 global teammates building the future of sports tech. Our solutions span Personnel Coaching Performance Operations and Intelligence - helping teams recruit smarter train better stay compliant and win.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest hardworking humble committed innovative and an all-around exceptional person youll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics. This policy applies to all employment practices within our organization including but not limited to recruiting hiring promotion termination compensation benefits and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email .

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias Teamworks employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.

Required Experience:

Manager