Office Manager (30 hours a week)

Maintain a well organized clean and well-presented office including all workspaces meeting rooms kitchens showroom and all other common areas.

Oversee the management and ensure smooth running of Front of House including ensuring that phone system and office security is managed effectively.

Coordinate internal and external meetings and manage meeting room set up calendar/diary coordination; includes the close management of recurring meetings and ensuring meetings are aligned (attendees catering etc.) internal communications

Design and implement office policies and procedures including establishing standards and documentation.

Coordinate the presentation content and logistics of the monthly company stand up (Fire Up Meeting)

Organise company functions and events and coordinate involvement in events in collaboration with Marketing and People & Culture teams.

Budget management for office operations and amenities.

Provide administrative support for the NAM Senior Leadership Team (excluding NAM President) whichmay include expense tracking report preparation and monitoring budget adherence.

Providead hoc supportfor domestic travel logistics including the organization of multi-leg itineraries and oversight of policy compliance.

Source and manage vendors for office amenities and facility maintenance including all consumables (kitchens bathroom stationery first aid kit) and office equipment as well as any trades or service people.

Support the general office and wider business by assisting with administrative support and driving culture engagement and change throughout the company.

Manage all aspects of Toronto company events.

Support the People and Culture Team (HR) with administrative assistance as in relation to for example Thrive program onboarding offboarding recruitment OSHA documentation and administration.

As required support the Toronto Leadership Team with ad hocadministration tasks including but not limited to running errands managing bookings etc.

Minimum 5 years experience in an Office Manager/Senior Administration role

Previous experience in a medium to large organisation ideally through a period of growth

Demonstrated involvement in transforming office processes and facilitating changes in office operations.

Proficiency in Microsoft office suite (Including Outlook Teams PowerPoint Word Excel)

Able to exercise a high level of confidentiality.

Ability to work autonomously & collaboratively as part of a team environment.

Maintain a high level of organization and prioritization.

Able to exercise effective time management.

Exceptional customer service skills with a focus on delivering high quality service to both internal and external stakeholders.

Ability to adapt to changing priorities handle unforeseen situations and work effectively under pressure.

Excellent written and verbal communication skills with negotiation and conflict management skills.

Ability to undertake process improvements and drive process transformation.