General Manager Service & Projects

General Manager: Service & Projects

Coquitlam British Columbia
Service Tenant Improvements Projects up to $1M Business Leadership & Growth

About Leading Edge Electric:

Leading Edge Electric is an electrical contractor focused on service work tenantimprovements and special projects.

We are a values driven company building long-term relationships with ownersconstruction managers and property managers who share those values and trust us toget things done properly. Our goal is to understand what matters most to our clients anddeliver value that improves outcomes for everyone involved.

Currently were focused on building a high-performance Service & Projects Division that consistently delivers strong results across both customer experience and financial performance.

We are building a disciplined well-run company defined by:

• Clear expectations and accountability
• Strong leadership at every level
• Repeatable systems that drive consistent outcomes
• A team that takes ownership and executes at a high standard

This is a place for people who want to lead build something meaningful and beaccountable for outcomes.

The Opportunity:

This is a General Manager role with full accountability for the performance growth andleadership of the Service & Projects Division.

Reporting directly to the President you will operate as the leader of this business unit responsible for driving revenue building the team strengthening client relationships and creating the systems required to scale.

This role is ideal for someone who wants to run a business within a business and ismotivated by building something meaningful.

What You Own:

• Full division P&L and financial performance
• Revenue growth and client development strategy
• Team structure leadership and succession planning
• Operational systems and execution standards
• Preconstruction approach and project strategy

Growth Mandate:

• Grow division revenue through strong client relationships and repeat work
• Position Leading Edge as the preferred electrical partner in our market
• Build internal capacity through hiring development and leadership
• Implement scalable systems that support sustainable growth
• Reduce reliance on the President for day-to-day operations

What Success Looks Like:

• Consistent year-over-year revenue and profit growth
• Strong predictable gross margins across service and projects
• High client retention and referral rates
• A capable leadership team operating independently
• Clear systems accountability and performance visibility
• A division that runs smoothly without constant oversight

Core Responsibilities:

1. Business Leadership & P&L Ownership

• Own revenue margin and overall financial performance
• Set annual targets and drive execution against them
• Build and manage performance dashboards and KPIs
• Ensure financial discipline across projects and service work

2. Team Leadership & Development

• Build lead and develop Project Managers Estimators and Coordinators
• Establish clear roles expectations and accountability
• Implement structured onboarding training and development plans
• Develop future leaders within the division

3. Client Relationships & Growth

• Build and maintain strong relationships with key clients and partners
• Identify opportunities within existing accounts
• Lead strategic conversations and long-term client planning
• Ensure a consistently high level of service delivery

4. Preconstruction & Project Execution

• Oversee project lifecycle from opportunity to close-out
• Ensure accuracy in estimating pricing and scope
• Maintain visibility on pipeline and labour forecasting
• Ensure strong project controls documentation and execution

5. Systems & Operational Excellence

• Build repeatable processes that support scaling
• Improve reporting forecasting and operational visibility
• Align field and office teams for smoother execution
• Continuously improve workflows and reduce friction

Required Experience:

• 15 years in commercial electrical construction
• Strong background in service work and tenant improvements
• Experience leading teams and developing people
• Proven ability to manage or influence financial performance
• Deep understanding of project delivery and preconstruction

Ideal Candidate Profile:

• Thinks like an owner and takes full responsibility for outcomes
• Strong business acumen and financial understanding
• Builder mentality motivated by growth and improvement
• Clear communicator and decisive leader
• Calm under pressure and able to prioritize effectively
• Committed to developing people and building strong teams
  

This Role is for Someone Who

• Wants to run a business unit like its their own
• Is ready to step into full accountability for performance
• Has outgrown execution and wants to lead at a higher level
• Is frustrated being held back by lack of ownership or authority
  

Compensation

Total Compensation: $150000 $200000 CAD

Performance-based incentives tied to division growth and profitability

Application Instructions

If youre ready to take ownership of a growing business unit and build somethingmeaningful wed like to hear from you!

Please apply with your resume and a brief note outlining why this role is the right nextstep for you.

Visit our website to learn more:
Leading Edge Website

Required Experience:

Director