Service Business Leader (Ontario-Hybrid)
Job Summary
As a Service Business Leaderhere at Honeywell Senior Field Service Leader you will have the opportunity to lead and manage our Field Service team ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations driving customer satisfaction and business growth. Collaborating with cross-functional teams you will drive continuous improvement initiatives and establish strong relationships with key stakeholders.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy safety security air travel productivity and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency productivity sustainability and safety in high growth businesses in broad-based attractive industrial end markets. Our products and solutions enable a safer more comfortable and more productive world enhancing the quality of life of people around the globe. Learn more about Honeywell:click here
THE BUSINESS UNIT
We deliver innovative solutions to support our customers in Digitization Modernization Sustainability and Autonomy through world-class hardware software and services offerings
As a Senior Field Service Manager here at Honeywell you will have the opportunity to lead and manage our Field Service team ensuring efficient and effective service delivery to our customers.
You will report directly to our Regional General Manager of P3 Serviceand youll work out of our Markham Ottawa London or Hamilton on a Hybrid work schedule.
In this role you will impact customer satisfaction business growth and the success of our field service operations by developing and implementing strategies to optimize field service operations and driving continuous improvement initiatives.
Responsibilities
KEY RESPONSIBILITIES
- Lead and manage the Field Service team to ensure efficient and effective service delivery
- Develop and implement strategies to optimize field service operations and improve customer satisfaction
- Provide technical guidance and support to field service technicians
- Collaborate with cross-functional teams to drive continuous improvement initiatives
- Establish and maintain strong relationships with key stakeholders including customers suppliers and internal teams
- Monitor and analyze field service performance metrics to identify areas for improvement
- Ensure compliance with company policies procedures and regulatory requirements
- Travel up to 40%
- Oversight of P&L ($50M-$70M) and staffing of 100
Qualifications
YOU MUST HAVE
- Minimum of 5 years experience in a senior leadership role within field service management
- 5 years experience in managing multiple field service related initiatives including driving process improvements and implementing best practices
- Bachelors degree in Engineering or a related field or 5 years relevant work experience
The annual base salary range for this position is $143000-$200000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer including but not limited to the scope and responsibilities of the position the candidates work experience education and training key skills as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates.
WE VALUE
- Strong technical knowledge and understanding of engineering principles
- Ability to effectively manage and prioritize multiple projects and tasks
- Strong problem-solving and decision-making abilities
- Strong leadership and team management skills
- Customer-focused mindset
- Ability to drive change and innovation
- Results-oriented approach
- Excellent problem-solving and decision-making abilities
- Strong business acumen
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex religion or veteran status. Learn more about inclusion and diversity :click here
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more