Sr Marketing Operations Coordinator

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Summary

The Marketing Operations Senior Coordinator plays a critical role in supporting firm practice leaders and lawyers C-suite and other marketing team members to support all aspects of the firms webinars and similar marketing activities focused on showcasing the firms thought leadership and brand differentiators in the marketplace. This role will be responsible for webinar intake planning promotion and execution. This position requires an agile self-starter with accomplished critical thinking skills and can demonstrate excellent attention to detail. To be successful in this role this position can prioritize and complete simultaneous projects with little to no supervision in a fast-paced environment. As a member of the Marketing Operations team you would drive operational excellence and collaboration throughout the MBD department in support of firm priorities. You will collaborate closely with the Senior Manager of Marketing Operations to execute tactically complex cross-department and interdepartmental initiatives that require strategic coordination and collaboration.

Location

This position can sit in our Chicago Atlanta Baltimore Boston Dallas Houston Miami Philadelphia Phoenix or Raleigh office and offers a hybrid work schedule.

Responsibilities

• Serves as a liaison for webinar support; this includes but is not limited to serving as the primary point of contact to drive webinar execution by joining planning calls drafting electronic invites scheduling tech runs coordinating email schedules requesting CLE credits attending webinars and keeping stakeholders informed.

• Ability to prioritize competing deadlines anticipate client needs and proactively troubleshoot to deliver accurate and valuable services on time.

• Provides support to the firms webinar programs by using strong organizational skills and exhibiting strong attention to detail including crossfunctional coordination for logo placements branded content creation and presence during webinars.

• Ability to utilize company resources to complete tasks.

• Assists in compiling presentations key metrics and reports for leadership.

• Utilizes ServiceNow to track workflow; InterAction and MS Dynamics for CRM; and the Zoom webinar platform.

• Assists with daytoday requests such as bio updates reports and research in accordance with SLA turnaround times.

• Actively participates in lawyer meetings as requested or appropriate.

• Other duties as assigned.
  

Desired Skills

Have working knowledge of webinar operations and marketing. Must know how to do and manage firm webinars. Proficient in working with Zoom or other webinar platforms. Familiarity with ServiceNow is a plus. Excellent project management and organization skills. Strong attention to detail and ability to adhere to strict and moving deadlines. Confident with the ability to build relationships with internal and external contacts as well as practice and firm leaders. Have the ability to prioritize and complete simultaneous projects with little to no supervision in a fast-paced environment. Proficiency with MS Word/Excel/PowerPoint particularly CoPilot.

Minimum Education

• Bachelors Degree in Marketing Communications Business or related field.
  

Minimum Years of Experience

• 3 years experience in marketing and/or business development in a law firm or business professional environment. Webinar and project management experience required.

Essential Job Expectations

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty there are certain universal requirements that are expected of all DLA Piper employees which include but are not limited to:

• Effectively communicate verbally and in writing with clients lawyers business professionals and third parties.

• Produce deliverables answer phone calls and reply to correspondence in an efficient and responsive manner.

• Provide timely accurate and quality work product.

• Successfully meet deadlines expectations and perform work duties as required.

• Foster positive work relationships.

• Comply with all firm policies and practices.

• Engage in both physical and sedentary activity such as (a) working at a computer for extended periods of time including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.

• Ability to work under pressure and manage competing demands in a fast-paced environment.

• Perform all other duties tasks or projects as assigned.
  

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.

Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work Environment

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firms discretion in the future.

Disclaimer

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification nor should it serve as the sole criteria for personnel decisions and actions. The job duties requirements and expectations for this position may be modified at the Firms discretion at any time. This job description does not change the at-will nature of employment.

Application Process

Applicants must apply directly online instead of sending application materials via email.

Accommodation

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process please contact .

Agency applications will not be considered.

No immigration sponsorship is available for this position.

The firms expected hiring range for this position is $34.08 - $48.74 per hourdepending on the candidates geographic market -exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws.

The compensation offered for employment will also be dependent on otherfactors including the candidates experience skills educational andprofessional background and overall qualifications. We offer a comprehensivepackage of benefits including medical/dental/vision insurance and 401(k).

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DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.Job applicant poster viewing center.