Account Manager (Insurance Broker)
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Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
AccountManager(Insurance Broker)
Billyard Insurance Group (BIG) is a leading force in the insurance industry committed to attracting the best insurance professionals and equipping them withcutting-edgetechnology tools and unwavering support to thrive in todays dynamic insurance landscape. With a strong presence and continuous growth we boast over80locations across Canada. Our dedication to excellence has earned us prestigious recognition including being featured on Insurance Business Canadas esteemed Top Brokerages list for the past three years and securing a spot as one of Canadas Top Growing Companies in the renowned Globe and Mails Report on Business. At Billyard Insurance Group our mission is clear: toestablisha nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.
We are looking for a Personal LinesAccount Managerto join ourWellandbranch a relationship-driven insurance professional who knows that client loyalty is built through trustexpertise and consistent this role you are more than a policy administrator; you are a trusted advisor who helps individuals and families make confident informed decisions about protecting what matters most. If you take pride in simplifying complex coverage strengthening long-term client relationships and deliveringservicethat trulystandsout this is where you can make a meaningful impact.
What does theAccountManagerdo
As an Account Manager you manage an assigned portfolio of personallinesclients primarily auto home and travel insurance. You oversee an existing book of business and ensure every client interaction reinforces trust accuracy and value. This role is primarilyfocused on service and retention centered on delivering exceptional client this role you will:
- Build andmaintainlong-term client relationships that strengthen retention.
- Conduct detailed coverage reviews to assess risk and evolving insurance needs.
- Recommendappropriate insurancesolutions with clarity and transparency.
- Manage policy renewals proactively ensuring coverageremainsaccurateand competitive.
- Prepare and present quotes to support informed client decisions.
- Guide clients through the claims process with professionalism and empathy.
- Identifycross-coverage opportunities that enhance client protection.
- Maintain organizedaccuratedocumentation to support compliance and operational integrity.
- Collaborate with your Team Lead and colleagues to improve client outcomes.
- Stay current on market trends underwriting changes and regulatory requirements.
Does this sound like you
You believe service excellence is built on trust consistency and clear communication. You take ownership of your client relationships and approach every interaction with professionalism and integrity. Tosucceed in this role youare likely to bring:
- A client-first mindset and a passion for delivering exceptional service.
- Strong communicationskills clear confident and professional.
- The ability to explain coverage in a way clients genuinelyunderstand.
- Sound judgment and analytical thinking when reviewing risks and policies.
- Confidence navigating difficult conversations with integrity and care.
- Strong organizational and time management skills.
- Comfort working in a digital brokerage environment and using CRM systems.
- A collaborative spirit you succeedindividually butthink like a team player.
- Adaptability in a fast-paced evolving insurance landscape.
Qualifications
- High school diploma or equivalent.
- Minimum1 year of experiencein the insurance industry.
- RIBO license.
- Experience with broker management systems(e.g. Power Broker).
- Post-secondaryeducationin insurance business or relatedfieldis an asset.
What We Offer
- Salary Band4: $56000$71000
- Target Hiring Range $56000 - $60000*
- People-focused company culture
- Comprehensive benefits including medical vision dental and Employee Assistance Program (EAP)
- 3weeksof paid vacationproratedbased on start date.
- Birthday day off
- Hybrid work from home / in-office environment
* Final offer based on experience internalequityand budget considerations.
Our Commitment to Diversity Inclusion and Belonging
Billyard Insurance Group is committed to building a transparent environment where everyone feels heard welcomed and included. We believe Diversity Inclusion and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud equal-opportunity workplace that is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability or gender identity.
Our Commitment to Accessibility
Billyard Insurance Group is committed to developing an inclusive barrier-free recruitment process and work environment. Should you require any accommodation please inform us and we will work with you to meet your accessibility needs. For any accessibility-relatedassistance requests forinformation in accessible alternative formats or to report any accessibility problems please contact us at or 905.346.2190 ext. 10112.
This job advertisement is to fill an existing vacancy.
BIGdoes notcurrentlyuse AI Technology at any stage of the recruitment process.
Required Experience:
Manager
About Company
Billyard Insurance will find you the best coverage and rate. Getting an insurance quote has never been easier... just take a few minutes to fill out the form on our website & we will do all the hard work for you.
