Senior ServiceNow Developer

We are seeking a Senior ServiceNow Developer with strong hands on experience in ITSM and HR Service Delivery (HRSD). The role involves designing developing configuring and supporting scalable ServiceNow solutions while working closely with Architects BAs and stakeholders to deliver high quality implementations aligned with business needs.

Design develop and customize ServiceNow solutions across ITSM and HRSD modules (Incident Problem Change Service Catalog HR Case Management Lifecycle Events).

Implement and enhance HRSD Case Management HR Services HR Templates Topics Assignment Rules and Knowledge.

Develop server side and client side scripts using Business Rules Script Includes Client Scripts UI Policies UI Actions ACLs Workflows and Flow Designer.

Configure Service Catalog Record Producers Notifications SLAs Reports and Dashboards.

Work on integrations using REST/SOAP APIs Integration Hub MID Server LDAP SSO and email integrations.

Support CMDB Discovery awareness and data integrity for ITSM processes.

Participate in requirement analysis solution design development testing UAT support deployment and post production support (L2/L3).

Handle upgrades cloning activities update set management and platform best practices.

Mentor junior developers and contribute to coding standards and technical documentation.

Strong hands on experience with ServiceNow ITSM & HRSD implementations.

Proficiency in JavaScript Glide APIs Flow Designer Integration Hub.

Experience with Service Portal / Employee Center customization.

Solid understanding of ITIL processes and HR service workflows.

Experience working in Agile/Scrum delivery models.

Ability to independently own modules and deliver end to end solutions.

Certification CSA ( Mandatory ) CIS ITSM HRSD ( Preferred)