Director, Trade Shows

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Job Title

What does a successful Director Trade Shows do at Fiserv

As the Director Trade Shows you will be responsible for setting and leading Fiservs enterprise trade show strategy ensuring every event investment strengthens our brand advances priority business objectives and delivers measurable pipeline and client engagement outcomes. This leader oversees the end-to-end trade show portfolio from strategic selection and sponsorship architecture through onsite execution and post-show performance optimization. You will bring strong business acumen executive presence and operational excellence translating stakeholder needs into high-impact booth experiences thought leadership programming and integrated demand generation motions that position Fiserv as a market leader.

This role reports to the Vice President Experiential Client Programming Global Events.

What you will do:

• Define trade show portfolio strategy aligned to Fiserv business priorities by recommending event selection tiering investment levels and annual roadmaps.
• Lead sponsorship and exhibitor strategy by setting valuebased sponsorship approaches negotiating benefits and establishing experiential standards to maximize brand impact and ROI.
• Own booth and activation strategy by partnering crossfunctionally to design scalable technologyenabled engagement models that drive demos meetings and executive visibility.
• Direct endtoend event governance through repeatable playbooks timelines risk management and operating cadence to ensure consistent execution.
• Serve as senior crossfunctional lead aligning Sales Business Units Demand Gen Communications Product Marketing and Data Governance on objectives messaging VIP engagement and lead flow.
• Oversee agency vendor and operations management including exhibit partners show contractors travel programs hotel subblocks and onsite service models.
• Own budget stewardship and performance measurement by managing forecasts POs spend controls KPIs lead compliance and postshow reporting with Insights and Demand Gen.
• Lead and develop the trade show team set standards provide coaching and build scalable capabilities for a futureready organization.

What you will need to have:

• 8 years of experience in trade show strategy sponsorships and large-scale event leadership within complex stakeholder environments.
• Experience leading multi-event portfolios with measurable outcomes in pipeline influence client engagement brand visibility or similar business performance metrics.
• Experience in program management for enterprise events with responsibility for multiple workstreams timelines budgets and vendor coordination.
• Experience with budgeting forecasting purchase orders vendor negotiations and procurement processes in support of event or marketing investments.
• Experience with event agencies exhibit design and production partners show services providers registration platforms and lead retrieval tools.
• Equivalent combination of educational background related work and/or military experience

What would be great to have:

• Bachelors degree in Business Communications Event Management Marketing or a related field
• Experience in financial services financial technology payments or enterprise technology.
• Familiarity with demand generation strategy customer relationship management systems and marketing automation integrations.
• Professional certification such as Certified Meeting Professional (CMP) Certified in Exhibition Management (CEM) Project Management Professional (PMP) or equivalent.
• Experience building standardized playbooks event measurement models and governance frameworks for enterprise event programs.

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires flexibility to work overtime that includes weekends and holidays.
• This role requires use of a computer and audio equipment.

Travel:

• Approximately 40-45% travel off-site.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical financial social and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training development and internal mobility opportunities
• Medical dental vision life and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental caregiver and military leave

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Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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