National Dispatcher
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Job Location:
North Arlington, NJ - USA
Monthly Salary:
$ 20 - 23
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
National Dispatcher
Schedule: Both FT & PT availability; Flexible able to work weekends & evenings
This position is not remote or hybrid must be in office
Pay: $20.00 - $23.00
Position Overview:
Responsible for daily dispatching of reservations globally.
Responsibilities and Duties:
- Ensure that all customers are picked up on-time.
- Responsible for knowing the location of all vehicles at all times while dispatching.
- Keep dispatch screen updated and coded accurately at all times.
- Communicate all changes and details with your chauffeurs wingman and any other appropriate personnel or customers.
- Interact with office staff managers clients and chauffeurs to ensure the accommodation of and/ or special requests pertaining to certain jobs.
- Take all customer calls that include reservations changes or cancellations.
- Handle customer complaints immediately courteously and efficiently.
- Report any problems with any reservation by creating an incident report in the specific order in the Santa Cruz program.
Qualifications:
- Must be knowledgeable of airports hotels & entertainment venues.
- Must be familiar with a Limousine Dispatching program **Santa Cruz Preferred**.
- Excellent customer service skills a must and able to communicate effectively with clients and chauffeurs.
- Ability to prioritize and multitask in a busy environment while still following through and completing all tasks
- Computer literate able to update flights maps etc.
- Ability to work in a fast-paced environment and make quick and precise decisions.
- Experience in the limo industry strongly preferred
- Ability to make good judgement and decision in handling clients situation.
- Heavy dispatch and customer service experience a huge plus.
Location: 89 Ridge Rd. North Arlington NJ 07031
About Company
Avalon Transportation is one of the leading and fastest-growing transportation companies that delivers premium chauffeured services worldwide to our discerning clientele by our dedicated team of trained professionals. From service by the hour to specialty city-to-city road shows and ... View more
