Logistics and Customer Service Officer

• Location: Nhulunbuy
• Status: Full-time Ongoing

The Northern Land Council (NLC) is seeking a capable and organised Logistics & Customer Service Officer to support the coordination and delivery of high-quality logistics for community consultations meetings and regional activities. This role is ideal for a someone who is proactive enjoys working in the field and enjoys working collaboratively with diverse stakeholders.

About the Role:

The Logistics & Customer Service Officer plays a key role in supporting the effective planning and delivery of meetings and community consultations across the region. Reporting to the Logistics & Customer Service Coordinator you will assist with end-to-end logistical coordination including scheduling of meetings travel accommodation venues catering vehicles and equipment.

You will ensure information is accurately recorded assist with documentation and reporting and support logistics staff in the field. You will also help manage assets build positive relationships with stakeholders and make sure all activities follow NLC policies safety requirements and organisational values.

What You Will Bring:

You are a well-organised and adaptable professional with experience coordinating complex activities and supporting field-based operations. You communicate confidently with a wide range of people work well under pressure and committed in delivering reliable and culturally respectful services.

You bring sound judgment strong problem-solving skills and the ability to plan ahead while responding flexibly to changing circumstances. You are comfortable working both independently and as part of a multidisciplinary team and understand the importance of accuracy confidentiality and service delivery standards.

You will also have:

• Tertiary qualifications and/or an equivalent qualification or a minimum of two (2) years experience in a similar logistics or coordination role.
• Demonstrated experience planning and coordinating meetings or events including travel accommodation venues and resource requirements.
• Strong organisational time management and problem-solving skills with the ability to manage competing priorities.
• Well-developed written and verbal communication skills and confidence using computer systems and databases.
• Current C Class Drivers Licence and the ability and willingness to undertake remote travel including operating manual 4WD vehicles.

This is a Priority Consideration Special Measures position. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

For a full copy of the Position Description please refer to the link provided below.

Whats in it for you

As a Logistics & Customer Service Officer you will contribute directly to the successful delivery of community consultations and meetings that support governance engagement and decision-making across the region. This is an opportunity to apply your logistics expertise in a purpose-driven organisation that values cultural knowledge teamwork and professional development.

We offer:

• A base salary of $76946 per annum plus 15% superannuation and salary sacrificing up to $15900 Meal Entertainment and Holiday Accommodation benefit up to$2650 per year.
• Other benefits under our Enterprise Agreement include:
• District allowance of up to $4884 (DA2) per annum for individuals with dependents and $2678 (DA1) without dependents.
• Generous leave provisions 5 weeks annual leave leaving loading 18 days personal leave;
• Paid Christmas close down;
• Upon completion of 12 months of service an Annual airfare with a net (in hand) value of $3177

Interested applicants should send a copy of their CV along with a cover letter outlining why you are interested in this position and what relevant skills and expertise you will bring to this role

If you have any further queries please contact: Craig Bonney

Applications Close: Friday 1st May 2026

Accommodation is not provided for this role therefore preference will be given to applicants who are based in Nhulunbuy or willing to relocate at their own expense.

About the NLC:

The Northern Land Council (NLC) is an independent statutory authority of the Commonwealth. The NLC is established under the Aboriginal Land Rights Act (NT) 1976 and its purpose is to serve its constituents who are Traditional Owners (TOs) and other Aboriginal people living in their region. Cultural knowledge and lived experience are central to the work that we do here at NLC. We are committed to enhancing Aboriginal peoples social political and economic participation by supporting their aspirations and amplifying their voices on a range of issues impacting on their lands seas culture and communities.