Government and Public Sector- Operations, Senior Associate

• Working with other talented PwC professionals on high-profile engagements in a delivery role in a broad range of topics including:

• • Business transformations design and execution including program and project management and benefits analysis / business case support

  • Business architecture to inform solution design

  • Operational readiness including impact assessment of legislation / policy on strategy (and vice versa)

  • Performance frameworks and evaluation

  • Service Delivery Model (SDM) development and options analysis

  • Program implementation and transition support

  • Fit for purpose service / program review and evaluation

  • Target Operating Model (TOM) design and options analysis

  • Business process design / re-engineering and productivity / cost optimization

• Enhancing and fostering relationships with your clients by actively broadening your understanding of their industries and emerging technologiesimpactingthem andstart sharing knowledge and market insights and PwC points of view.

• Bringing potential sales / business opportunities to projectleadsattention.

• Playing a key role in client interactions understanding their operational challenges helping to defineobjectivesand strategies and positioning yourself as a strategic advisor to your clients. Leading and/or supporting clientworkshopsfacilitationinterviews and data collectionefforts.

• Leading small to medium-sized project tasks and teams ensuring project plans timelines and deliverables are met. Effectively delegating tasks and providing direction and support to more junior team members.

• Raisingrisks and issues as well as mitigation strategies withyour projectteam as they arise.

• Demonstrating an increased breadth of experience and knowledge inleveragingtools and techniques for problem solving. Understanding the application of emerging analytical techniques and how they can be used to solve the problems our clients face within the constraints of an engagement.

• Leading orassistingin conducting in-depth data analysis market research and benchmarking to develop actionable insights. Working closely with the client team to assess existing business pinpointing areas for improvement and devising strategies for optimization.

• Creating and presenting reports and presentations that convey findings recommendations and project progress to clients. Maintaining thorough project documentation and ensuring data accuracy and quality throughout.

• Providing mentorship and guidance to junior team members fostering their growth and development within the firm.

• Staying current with industry trends best practices and emerging technologies and their impact on our clients.

• Developing a thorough understanding of technical areas within G&PS Ops& Procserviceofferings andestablishinga strong foundationof knowledgeregardingPwCs available intellectual capital. Participating in thought leadership to begin to formulate positions on priorities challenges and opportunities within government and public industry a specific sub-sector or across service offerings.

• Assistingthe team in business development activities and supporting internal projects andpracticedevelopment opportunities in addition to client delivery.

What Youll Bring:
Your skills knowledge and experiences are what set you apart.Hereswhat we look for:

• 3-5 years experience with project-based work in the public sector OR exposure to a consulting environment

• PMP CSM CBAP CMC and Six Lean Six Sigma certifications are considered an asset.

• Experience andproficiencyin data analysis and interpretation process mapping and optimization efficiency improvement performance management market research and analysis and knowledge of organizational design and transformation are considered a great asset.

• Experience in supporting large complex system related implementations (e.g.SaaS HCM ERP implementation)

• Strong data modeling and visualization skills including knowledge andproficiencyin tools such as Microsoft Excel MicrosoftPowerBI etc.isconsidered a strong asset.

• Experience using AI tools to improve productivity and process efficiency

• Experience taking ownership of quality managementfor teammembers work.

• Strong analytical and problem-solving skills critical thinking and the abilityto producehigh quality deliverables that create sustainable value.

• Excellent communication (written and verbal) and interpersonal skills as well as being open minded to different perspectives and ways of working. Ability to take ownership over career development.Ability to translate technical or complicated information into simple language others understand.

• Effective leadership and project management skills including experience delegating and managing work assignments to other team members and clearly communicating expectations and accountability.

• Demonstrated experience working in an agile way including comfortability working in ambiguity and reprioritizing as.

• Ability to mentor and develop other team members through actively seeking opportunities for them to deliver impactful results in a safe environment.

• Presentation and report writing skills for client communication.

• Deep interest in the government and public sector industry withat least a fundamental understanding of thedifferent typesof government and public sector entities their structures policies and regulations.

• Interest in learning about emerging technologies and how they can beleveragedto drive impact in client work as well as work internal to PwC.

• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives.