Sportsbook Manager
Baltimore, MD - USA
Job Summary
The SportsbookManager is responsible for effectively managing the operations of our Sportsbook and fostering a high-performing welcoming environment that is focused on customer service and compliance.
Responsibilities
- Effectively manage the day-to-day activities and business levels of a sports book: hiring scheduling training and mentoring staff and fostering an environment focused on high performance compliance and excellent customer service
- Demonstrate leadership and ensure operational effectiveness which will yield a successful operation
- Generate opportunities to maximize handle profitability and promotion of the Caesars Brand
- Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members always.
- Ensure betting control guidelines are adhered to within the sports book.
- Foster an environment focused on customer service and compliance.
- Develop skills and knowledge of the sports book team.
- Plan and execute an effective staffing model keeping in line with an approved budget.
- Direct and motivate the relevant stakeholders during planning execution and opening.
- Establish and maintain effective and professional working relationships with internal and external contacts.
- Promote a positive image for Caesars within the industry and community.
Qualifications
- 2 years experience as a Sports Book Supervisor
- Must be able to work independently with minimal supervision
- Must be confident in ones ability to assess situations and make informed decisions
- Good interpersonal communication skills
- Ability to manage relationships
- Strong problem-solving skills
- Ability to manage a diverse range of activities and effectively prioritize responsibilities
- Ability to obtain and/or be eligible for work authorization regulatory licensing (where applicable)
- Must be able to stand for extended periods of time
- Must be able to lift pull or push 25 lbs.
- Must be able write for extended periods of time
- Must be able to twist bend or reach with no significant boundaries
- This position may be exposed to a smoke-filled environment
- $60000 to $70000 Annually
- Bonus Incentives
- Relocation Package
- Bi-Weekly Pay Dates
- PTO 401(k) Medical Dental Vision Life & Disability Insurance
Required Experience:
Manager
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!