Caregiver LNA | Care Transition Specialist | Manchester | 20-23

Caregiver - LNA Care Transition Specialist Manchester $20-$23

The Care Transition Specialist plays a critical role in ensuring seamless initiation of services for newly admitted clients by providing immediate coverage during the transition period prior to assignment of a permanent caregiver. This position supports timely admissions continuity of care and high-quality client experience by stabilizing new cases while permanent caregivers complete onboarding and orientation requirements.

As the first caregiver assigned to a new client the Care Transition Specialist establishes rapport with clients and families implements the initial care plan observes and reports client needs and communicates relevant updates to the clinical and operations teams. The specialist serves as a key liaison during the early stage of service delivery helping identify adjustments needed to promote long-term success and caregiver matching.

The Care Transition Specialist also facilitates a structured and professional handoff to the permanent caregiver ensuring continuity clear communication and a smooth transition of care. This role operates under the direction and supervision of the Clinical Director and the VP of Operations and directly supports agency growth client retention and service reliability by preventing delays in care initiation and reducing admission related service gaps.

Educational and Professional:

High School Diploma or GED
Successful completion of any required training programs that meet State and agency regulations
Show evidence of fulfilling the State health requirements
Valid drivers license
Must be 18 years or older
Successfully complete 12 in-services by December 1 of current year
6 Hours initial of Dementia Training and 4 hours yearly continued
Prior experience in home care is required
LNA certification is preferred but not required

Knowledge and Abilities:

Knowledgeable in-home care rules and regulations
Be aware of and adhere to all HIPAA rules and regulations and must be an active participant in safety measures for ensuring confidentiality of information as it relates to clients and this agency
Good oral written and reading communication skills
Have the ability to understand verbal and written instructions
Read and write documentation
Resourcefulness flexibility and integrity
Ability to work independently
Ability to function in a team oriented environment
Ability to make meaningful observations and write brief and accurate reports when necessary

Responsibilities:

Review Plan of Care prior to first shift
Establish rapport with client and family
Maintain flexibility during onboarding period
Participate in transition planning
Provide structured handoff to permanent caregiver
Assist client with personal hygiene (bathing shampooing shaving oral hygiene)
Assist with dressing ambulation toileting and safe transfer techniques per Plan of Care
Prompt client with self-administered medications per care plan
Assist with physician-ordered treatments/therapies as approved and supervised by RN
Carry out assignments per the clients care plan
Notify scheduling and Clinical Director if unable to complete assigned care
Plan and prepare nutritious meals or modified diets as prescribed
Assist with activities of daily living (ADLs) as directed
Perform routine housekeeping to maintain a safe and comfortable environment
Accompany client to authorized appointments (when approved by office)
Report changes in client condition or home situation immediately
Maintain accurate documentation through Mobile App
Follow EVV compliance procedures
Respect client cultural and religious practices
Maintain neat clean orderly appearance (Dress Code Policy)
Conduct oneself in a manner that promotes client safety
Perform additional duties as directed by Director of Client Services Administrator or designee
Provide client routine overview to permanent caregiver
Communicate client preferences and observations
Participate in overlap shift when possible

Tools/Equipment:

Hoyer Lift
Glucose monitors or meters Glucometers
Gait Belt
Therapeutic ice packs or pillows Ice caps; Ice collars
Sharps disposal
Walker
Wheelchair
Cane
Tub seat
Transfer/slide board

Physical Demands:

Lifting carrying pushing or pulling up to 50 pounds
Patient transfers with no assistance for direct patient care
Standing walking stair climbing stooping kneeling and crouching while administering patient care in the home
Reaching and handling
Adequate eyesight for reading writing driving and performing tasks

Aptitudes:

Can understand verbal and written instructions
Read and write documentation in patient record
Work with the hands and fingers to manipulate large and small objects

Dedication:

We are committed to embodying the essence of exceptional care and hospitality ensuring that both our staff and clients experience the utmost respect and attention to detail in every interaction. This entails:

Cultivating enduring relationships built on mutual respect
Establishing trust with our clients through exemplary conduct
Creating an environment where clients feel embraced and valued
Delivering unparalleled service quality
Interacting with every client in a manner that honors their dignity and worth
Giving priority to communication initiated by any team member seeking assistance for a client.