Associate Engineer Program Manager

Available Location: Austin TX

What youll do as a Solutions Engineering Manager

The Role: Impacting the Future of Cloudflare

As the Manager for Cloudflares Associate Engineer (ASE) Program you arent just managing a team; you are architecting the engine that powers our technical field organization. Your mission is to design execute and scale a world-class development program that transforms early-career talent into high-performing technical consultants.

You are a curriculum builder and talent strategist first. You will lead a cohort of ASEs (Interns) through a rigorous multi-modal journeyblending deep technical networking knowledge with sharp commercial acumen. You will bridge the gap between knowing the tech and solving the customers business problem ensuring our graduates are ready to hit the ground running in Solutions Engineering Customer Success and beyond. You will be the main decision maker on Interns that succeed into a full time role as well.

What Youll Do

• Program Architecture: Own the end-to-end ASE lifecycle from onboarding and curriculum design to graduation into the field.
• Pedagogical Leadership: Build hands-on labs certification paths and competency-based assessments that validate both technical depth (Cloud Security Workers) and soft skills (Discovery Demoing MEDDPICC).
• Stakeholder Alignment: Act as the primary liaison between University Recruiting Sales Leadership and Global Enablement to ensure the programs output aligns with the businesss hiring needs.
• Coaching & Mentorship: Provide direct management to a cohort of ASEs offering structured feedback career pathing and performance coaching.
• Operational Excellence: Track and report on program KPIs such as Time to Productivity graduation rates and long-term retention of program alumni.
• Culture Catalyst: Instill Cloudflares values of curiosity and collaboration into our newest team members setting the tone for their entire career.
• Identify best capability and align ASEs accordingly by working with respective leaders (Solution Engineer roles BDR roles Customer )

Requirements: What You Bring

• 5 years of experience in Technical Enablement Program Management or customer-facing technical roles (SE SA or Professional Services).
• Program Design Mastery: Proven track record of building and managing Academy-style programs or large-scale technical training initiatives.
• Technical Fluency: 3 years of experience with Internet protocols (TCP/IP DNS TLS) Cloud Security or Edge Computing. You should be able to talk shop with engineers while teaching a beginner.
• Instructional Mindset: You dont just know the material; you know how to teach it. You have experience creating structured learning paths and hands-on lab environments.
• Stakeholder Influence: Ability to navigate a complex global organization and gain buy-in from senior Sales and Engineering leadership.
• Leadership: 2 years of experience managing teams or leading high-impact cross-functional projects.
• Sales Literacy: Familiarity with modern sales methodologies (e.g. MEDDPICC Command of the Message) and the ability to weave these into a technical curriculum.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

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