Senior Manager, Congress Lead U.S. Rare Tumors Marketing Operations

About SpringWorks Therapeutics:

SpringWorks Therapeutics a healthcare company of Merck KGaA Darmstadt Germany is a commercial-stage biopharmaceutical company dedicated to improving the lives of patients with rare tumors.

We developed and are commercializing the first and only FDA and EC approved medicine for adults with desmoid tumors and the first and only FDA and EC approved medicine for both adults and children with neurofibromatosis type 1 associated plexiform neurofibromas (NF1-PN).

At SpringWorks we are committed to finding answers people with rare tumors need. We thrive in an atmosphere of passion and tenacity fueled by the excitement of the possibilities science may unlock and driven to work with urgency because of the importance of our work. We value authenticity because diverse backgrounds cultures styles and abilities can only help us find the answers that people with rare tumors are looking for.

Your Role:

The Senior Manager Marketing Operations is a crucial role within the commercial team and will be responsible for leading managing measuring and driving continuous improvement of national and regional congresses field force exhibits and state society memberships for the Rare Tumor Commercial Team. This individual will support three separate brands teams making up two therapeutic areas to support the commercial success of the business unit.

This role will involve a high level of cross-functional collaboration strategic thinking and creative problem solving and project management skills. It requires the selected individual to become a champion for evolving processes and operations to be more efficient and effective for internal and external stakeholders. Cross-functional partnership will include but is not limited to marketing sales market access compliance medical legal regulatory and professional organizations. This position reports to the Head of U.S. Rare Tumors Marketing Operations and will work in close partnership with the broader U.S. Rare Tumors Commercial Team.

Location Classification Hybrid:

This role will be required to work onsite 2 days a week (Tuesday and Wednesday) or more depending on business needs. #LI-Hybrid

Essential Duties and Responsibilities:

National Congress Operations / Regional Conference Support

• Develop annual national/regional congress strategy aligned to brand launch and evidence priorities in partnership with crossfunctional teams.
• Maintain master congress calendar prioritization framework and governance cadence.
• Define success metrics and learning agenda (reach engagement lead quality booth traffic content use pullthrough).
• Lead endtoend planning for major congresses (e.g. ASCO CTOS) including timelines runofshow risks and Global coordination.
• Oversee exhibit booth production and logistics (design fabrication compliance shipping I&D AV/electrical onsite operations).
• Manage housing registration travel and badge logistics for internal teams speakers and vendors.
• Coordinate ancillary events and meeting spaces (KOL 1:1s investor/analyst meetings internal touchpoints).
• Ensure accessibility (ADA) inclusive experiences and security/emergency protocols.
• Ensure full compliance with PhRMA OIG Sunshine and company policies; manage AE/PQC reporting and medical information workflows.
• Oversee scientific vs. promotional content delineation and coordination (medical booth promotional booth symposia product theaters).
• Lead RFPs vendor/agency oversight contract negotiation and performance management.
• Own budget development SOW/PO management accruals reconciliation and cost optimization.
• Conduct quarterly business reviews and scorecards for key partners.
• Build dashboards for attendance booth metrics engagement lead quality MLR timing and budget performance.
• Run pre and postevent debriefs with clear documentation and insights.
• Manage companydriven congress apps/digital tools for attendee experience.
• Establish continuous feedback loops to refine strategy content priorities and operational efficiency.
• Develop standard playbooks checklists runbooks and contingency plans for highrisk elements.
• Maintain auditready documentation (approvals contracts spend HCP interactions).
• Advance safety and sustainability initiatives (booth reuse print reduction).
• Support regional congress operations as needed.

Field Force Exhibit Management & Training

• Partner with Sales Leadership to build and maintain the national playbook for fieldled exhibits at regional/state societies hospitals and local professional events.
• Maintain governance cadence with Brand Compliance Legal and Field Leadership (approvals calendars go/nogo criteria).
• Manage the Salesforce Field Exhibit Process in the 3rdparty system; resolve sales team questions/issues and provide regular leadership reporting.
• Oversee the 3rdparty vendor and exhibit management system.
• Own the modular booth ecosystem (popups tabletops backwalls counters ISI panels) with clear standards for sizing messaging and refresh cycles.
• Oversee creation MLR review and lifecycle management of fieldready materials (leavebehinds MOA visuals CLM/tablet content demo devices).
• Maintain a centralized ordering portal/catalog with realtime inventory shipping SLAs and version control; monitor inventory health and retire obsolete assets.
• Ensure strict compliance with PhRMA OIG Sunshine state rules and internal SOPs; define onsite dos/donts for representatives.
• Maintain auditready documentation.
• Enforce quality standards for exhibit appearance brand consistency and professional onsite execution.
• Define and track KPIs (coverage traffic engagement leads conversion content use budget adherence) and report regularly to Sales and Marketing.
• Optimize field exhibit processes templates and system workflows.
• Manage updates to training materials and ensure posting on SharePoint.

State Society Memberships

• Maintain a comprehensive roster of state society memberships across therapeutic areas and geographies.
• Track membership status renewal cycles dues and key deadlines across all societies.
• Serve as the primary point of contact for state society administrators and association partners.
• Evaluate membership tiers benefits and pricing to ensure alignment with brand and field needs.
• Coordinate with Finance for timely payments renewals and documentation of membership spend.
• Ensure compliance review of membership applications benefits and any associated field activities.
• Maintain centralized documentation (contracts invoices benefits summaries renewal confirmations).
• Partner with Field Leadership and Marketing to assess which societies warrant ongoing investment.
• Distribute membership benefits (lists newsletters advertising opportunities event access) to relevant internal stakeholders.
• Monitor society communications for emerging opportunities (sponsorships exhibits content placements).
• Track KPIs such as membership utilization engagement with benefits and ROI indicators.
• Create and maintain a standardized operating procedure and annual renewal calendar.
• Facilitate onboarding/training for field teams on how to leverage society memberships appropriately.
• Identify opportunities to streamline or consolidate memberships for cost efficiency and better impact.

Other

• Contribute to success of marketing operations through efficient planning and execution and evolution and innovation.
• Perform other duties and responsibilities as assigned.

Role Requirements:

• Education: Bachelors degree
• 58 years of pharmaceutical/biotech experience including at least 2 years in Marketing Operations and/or project management
• Significant experience working in a high-risk contracting environment
• Current understanding of pharmaceutical and promotional rules and regulations
• Experience in congress management sourcing or procurement; Track record of leading and managing complex national congresses preferred
• Experience managing external vendors including establishing performance expectations managing day-to-day activities and ensuring appropriateness of work orders
• Interested in working in a fast-paced innovative environment while remaining flexible proactive resourceful and efficient
• Strong interpersonal skills ability to develop important relationships with key stakeholders good conflict management and negotiation skills
• Strong project management and operational efficiency is critical
• Demonstrated strong ability to prioritize and multitask to enhance productivity and manage high volume workload in a fast-paced rapidly changing environment
• Ability to influence without authority across multi-functional teams with both internal and external stakeholders
• Strong written and verbal communication skills
• Operates with urgency efficiency flexibility and attention to detail in a rapidly changing environment
• Experience in oncology and/or rare diseases and product launches (preferred)
• Embody the SpringWorks Values to act with empathy and humility to drive a culture that takes ownership and accountability for their individual and teams performance.
• Ability to travel occasionally including overnight stay driven by business need.

Compensation and Benefits:
The expected salary range for this position is $121000 $182000. Actual pay will be determined based on experience qualifications location and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

We offer best-in-class benefits for our team of SpringWorkers who work with urgency on behalf of patients suffering from devastating diseases. Interested in learning more review additional information hereBenefits.

EEO Statement:
SpringWorks maintains an EEO Policy providing for equitable opportunities for employment and conditions of employment to all employees and applicants regardless of actual or perceived sex (including pregnancy childbirth breastfeeding or related medical conditions) gender gender identity or gender expression sexual orientation partnership status marital status familial status pregnancy status race color national origin ancestry caste religion religious creed age alienage or citizenship status veteran status military status physical or mental disability past or present history of mental disorder medical condition AIDS/HIV status sickle cell or hemoglobin C trait genetic predisposition genetic information protected medical leaves victims of domestic violence stalking or sex offense political affiliation and any and all other characteristics or categories protected by applicable federal state or local laws. SpringWorks treats all employees and applicants fairly in the selection process (and in other personnel activities) by giving all employees and applicants the same opportunities for employment. SpringWorks Equal Employment Opportunity Policy is intended to ensure that there are no barriers that would prevent members of a protected group from a fair and equitable opportunity to be hired promoted or to otherwise take advantage of employment opportunities.

This Equal Employment Opportunity Policy applies toallaspects of employment including without limitation recruitment hiring placement job assignment promotion termination transfer leaves of absence compensation discipline and access to benefits and training. Any violation of this Policy will result in disciplinary action up to and including termination of employment.

Privacy:
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