Global Benefits Specialist
New York City, NY - USA
Job Summary
A World-Changing Company
Palantir builds the worlds leading software for data-driven decisions and operations. By bringing the right data to the people who need it our platforms empower our partners to develop lifesaving drugs forecast supply chain disruptions locate missing children and more.
The Role
As a Global Benefits Specialist you are responsible for day-to-day benefit administration compliance and employee support at Palantir. You are outcome-oriented and pursue solutions in a thoughtful iterative and empathetic way. You have a keen eye for detail and critical thinking a focus on accuracy and excellent customer service skills. You are someone who is motivated by helping Palantirians understand their benefits navigate complex insurance cases and requests demonstrate a deep understanding for US benefits compliance while collaborating with cross-functional stakeholders to ensure effective and compliant program management. You are operationally strong and can manage a high volume of case work while simultaneously iterating on our processes to streamline and enhance the employee experience.
Most importantly you find people-focused tactical work exciting and rewarding. Our company is filled with amazing brilliant and dedicated people from around the world and we work hard to serve and support our colleagues in the shared pursuit of our mission.
Most importantly you find people-focused tactical work exciting and rewarding. Our company is filled with amazing brilliant and dedicated people from around the world and we work hard to serve and support our colleagues in the shared pursuit of our mission.
Core Responsibilities
- Act as a first point of contact and ongoing resource for employee questions including healthcare dental vision life and disability insurance commuter and wellbeing benefit enrollments/changes and eligibility.
- Manage benefit operations and benefit compliance for US plans including enrollments files invoicing vendor management compliance reporting and employee experience across multiple populations of in-office and remote employees.
- Support benefit renewals (census files employee outreach and vendor communication enrollments file feeds etc.).
- Manage point solutions and vendor relationships plus employee questions and stakeholder communication.
- Cultivate and manage relationships with carriers and cross-functional partners (Payroll Mobility etc.) to ensure delivery of high quality and legally compliant programs.
What We Value
- 2-3 years experience in US Benefits Administration and Compliance.
- Ability to demonstrate strong intuition and empathy when interfacing with employees and designing solutions to people-focused challenges.
- Strong communication and interpersonal skills; able to provide high-quality support to employees with empathy.
- Attention to detail operational excellence and ability to balance competing priorities; comfortable navigating between a high volume of inbound requests while driving forward projects.
- Ability to operate both independently and collaboratively handle ambiguity and tackle open-ended problems.
- Ability to give/accept feedback and iterate on programs to enhance employee experience.
- Comfortable supporting a global population in multiple time zones working through email messaging and video conferencing where needed.
- HRIS/Benefit administration experience in Workday.
What We Require
- 2 years of benefit or HR experience
- Initial onboarding in-office and then 2-3 days in-office/week ongoing
Salary
The estimated salary range for this position is estimated to be $75000 - $103000/year. Total compensation for this position may also include Restricted Stock units sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individuals relevant qualifications work experience skills and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
Employees (and their eligible dependents) can enroll in medical dental and vision insurance as well as voluntary life insurance
Employees are automatically covered by Palantirs basic life AD&D and disability insurance
Commuter benefits
Take what you need paid time off not accrual based
2 weeks paid time off built into the end of each year (subject to team and business needs)
10 paid holidays throughout the calendar year
Supportive leave of absence program including time off for military service and medical events
Paid leave for new parents and subsidized back-up care for all parents
Fertility and family building benefits including but not limited to adoption surrogacy and preservation
Stipend to help with expenses that come with a new child
Employees can enroll in Palantirs 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes thats why we celebrate individuals strengths skills and interests from your first interview to your longterm growth rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians lives is just one of the ways were investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantirs values and culture we believe employees are better together and in-person work affords the opportunity for more creative outcomes. Therefore we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week) allowing our employees to strike the right trade-off for their personal productivity. Based on business need there are a few roles that allow for Remote work on an exceptional basis. If you are applying for one of these roles you must work from the state in which you are employed. If the posting is specified as Onsite you are required to work from an office.
If you want to empower the worlds most important institutions you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process please reach out and let us know how we can help.
Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that youve been contacted by a scammer we recommend you cease all communication with the individual and consider reporting them to the relevant authorities such as the US FBI Internet Crime Complaint Center (IC3).
If you would like to understand more about how your personal data will be processed by Palantir please see our .
If you would like to understand more about how your personal data will be processed by Palantir please see our .
Required Experience:
IC
About Company
We build software that empowers organizations to effectively integrate their data, decisions, and operations.