Staff Product Manager, Metacognition
San Francisco, CA - USA
Job Summary
Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including GitHub Yelp Paramount and JetBlue.
Were building a more trustworthy Internet. Come join us.
Posting Open Date: 4/6/2026
Anticipated Posting Close Date*: 6/15/2026
*Job posting may close early due to the volume of applicants.
Staff Product Manager Metacognition
Fastly is looking for a Staff Product Manager to help define and lead our next-generation platform intelligence experience as part of the Metacognition Team. This team is responsible for how customers understand trust and act on everything happening across the Fastly platform from performance and reliability to security and cost.
Our mission is to provide the reporting analysis visualizations intelligence and underlying data pipelines that help customers navigate constant uncertainty and continuously adapt. Youll play a central role in shaping how signals across the platform become clear actionable insights from developer workflows all the way to executive-level narratives.
This role sits at the intersection of observability security intelligence reporting and platform UX and is critical to Fastlys broader platform and growth strategy.
What Youll Do:
Own and drive the vision and roadmap for Fastlys intelligence layer spanning observability reporting security insights and executive-level summaries
Define what signals matter across the platformperformance reliability security and usageand ensure they are accessible trustworthy and actionable
Translate complex system behavior (logs metrics events threats) into intuitive visualizations and narratives for both technical users and business stakeholders
Partner with engineering to evolve data pipelines ingestion and analysis systems that power real-time and historical insights at scale
Collaborate with design to create cohesive unified experiences across dashboards alerts and reporting surfaces
Work cross-functionally with security platform and go-to-market teams to ensure insights reflect real customer value and drive adoption
Define and track success metrics that demonstrate both customer value (time-to-insight actionability) and business impact (adoption expansion retention)
Help tell the story of Fastlys valueinternally and externallyby enabling customers (and our teams) to clearly see the impact of the platform
What Were Looking For:
7 years of product management experience ideally in developer tools observability security or platform infrastructure
Strong understanding of logs metrics and event-driven systemsand how they translate into real-world debugging optimization and decision-making
Experience turning complex data into intuitive user experiences dashboards or reporting tools
Demonstrated ability to operate across multiple domains (e.g. observability security UX) and bring them into a cohesive product vision
Strong customer empathy with the ability to translate raw signals into meaningful insights and actionable outcomes
Experience working cross-functionally with engineering design marketing and sales to deliver impactful products
Excellent communication skills including the ability to connect technical details to executive-level value
Well be super impressed if you have experience in any of these:
Observability tools like Datadog New Relic Grafana or OpenTelemetry
Security analytics threat intelligence or attack visibility systems
Building unified dashboards or reporting systems that serve both technical and business audiences
Edge computing CDN infrastructure or distributed systems
Data analysis and experimentation (SQL Amplitude Mixpanel etc.)
Designing insight-driven product experiences in SaaS platforms
Work Hours:
This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
For role with a flexible work location (office/hybrid or remote)
The preferred locations for this position are:
San Francisco CA
New York NY
Denver CO
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
There is a strong preference for Hybrid near a local office. However we may be willing to consider remote candidates within the US.
This position may require travel as required by your role or requested by your manager.
SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated salary range for this position is $211370.00 to $253644.00.
Starting salary may vary based on permissible non-discriminatory factors such as experience skills qualifications and location.
This role may be eligible to participate in Fastlys equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings
We offer a comprehensive benefits package including medical dental and vision insurance. Family planning mental health support along with Employee Assistance Program Insurance (Life Disability and Accident) a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026 we offer 11 paid local holidays 11 paid company wellness days.
Why Fastly
We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.
Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at We will never request sensitive information such as your Social Security number bank account or credit card information during the application process. All official communication will come from an @ or @ email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .
Fastly collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy. Please see ourprivacy notice for job applicants.
Required Experience:
Staff IC
About Company
Fastly, Inc. is an American cloud computing services provider. Fastly's edge cloud platform provides a content delivery network, Internet security services, load balancing, and video & streaming services.