Project Manager, Sales Process

Duties and Responsibilities

Sales Process Management

• Lead the design governance and continuous improvement of endtoend sales processes that enhance seller efficiency customer centricity and operational consistency across the organization.
• Ensure processes align with the needs of a techdriven Utilities & Energy customer base and support scalable innovative workflows.

Lean & Continuous Improvement

• Apply Lean and Continuous Improvement methodologies (e.g. value stream mapping PDCA rootcause analysis) to eliminate waste remove bottlenecks and strengthen process reliability.
• Drive a culture of accountability and agility by implementing standardized best practices and measurable performance improvements.

Project Leadership

• Lead crossfunctional projects from scope through implementation ensuring ontime delivery clear communication and alignment with strategic business objectives.
• Anticipate risks manage dependencies and ensure stakeholder adoption using structured changemanagement practices.

Stakeholder Collaboration

• Partner closely with Sales leadership Order Management Marketing Finance Proposal teams IT/CRM and Enablement to ensure cohesive customercentric sales process execution.
• Facilitate collaborative workshops incorporate diverse viewpoints authentically and strengthen crossteam alignment.

Performance Monitoring

• Monitor analyze and report on sales process performance using clear KPIs and dashboards.
• Recommend and execute datadriven actions to optimize throughput improve seller productivity and elevate the customer experience.

Strategic Planning

• Support development of longterm sales process strategies that enable growth in a rapidly evolving Utilities & Energy technology landscape.
• Partner with leadership to identify emerging needs process gaps or systems enhancements required to support organizational goals.

Training & Development

• Support training documentation and enablement efforts to ensure sellers and crossfunctional partners can confidently adopt improved processes and tools.
• Reinforce adoption with clear communication stakeholder feedback loops and continuous learning.

Required Skills & Experience

• Bachelors degree in Business Marketing Engineering or a related field.
• 5 years of experience in sales or salessupport functions within a complex crossfunctional environment.
• Handson experience with Lean/Continuous Improvement tools (VSM PDCA rootcause analysis/5 Whys standard work).
• Proven ability to lead crossfunctional projects endtoend including planning execution monitoring risk management and stakeholder communication.
• Strong process design and optimization capability (currentstate mapping futurestate design KPI definition).
• Excellent facilitation and stakeholdermanagement skills with the ability to influence across Sales Finance Marketing Customer Success and IT/CRM.
• Datadriven problemsolving skills with strong storytelling abilities; expertise with Excel and comfort navigating CRM/reporting dashboards.
• Demonstrated accountability agility and collaboration in driving process changes that result in measurable sustained improvement.

Preferred Skills & Experience

• Proven track record of managing and improving sales processes in a highgrowth or techenabled environment.
• Experience in sales enablement and modern sales methodologies.
• Lean certification (Green Belt Black Belt or equivalent).
• Ability to facilitate crossfunctional workshops quantify baseline vs. improved performance establish controls and sustain gains.
• Experience with process redesign and salessystem enhancements including building project plans managing risks organizing stakeholder reviews and driving adoption through clear changemanagement practices.
• Strong innovation mindset with the ability to challenge the status quo and introduce customercentric improvements aligned with the Utilities & Energy sectors evolving needs.