Technical Specialist
Milwaukee, WI - USA
Job Summary
Technical Specialist Join Our Team
Youre the kind of person who likes figuring things out. When a customer has a technical question you dont just answer ityou get to the root of it and make sure they walk away with the right solution. If that sounds like you this Technical Specialist role might be a great fit.
In this role youll be a key connection between our customers design team and production. Youll translate technical needs into real-world solutions helping ensure accuracy efficiency and customer satisfaction every step of the way.
What Youll Do
Youll develop accurate technical quotations for distributors OEM customers and end users.
Youll respond to customer questions and troubleshoot technical issues with clarity and confidence.
Youll act as a subject matter expert guiding customers to the right product solutions.
Youll receive samples take precise measurements using appropriate tools and document your findings.
Youll enter orders and manage sample requests including tracking and processing returns.
Youll collaborate closely with design and production teams to communicate customer needs and evaluate solution feasibility.
Youll work alongside Design and Application Engineering teams to ensure alignment and technical accuracy.
Youll maintain detailed and accurate customer records and documentation.
Youll write and send professional customer communications.
Youll follow and support ISO procedures.
Youll use Microsoft Office tools to stay organized and efficient in your work.
What You Bring
A 2-year Technical Associate degree
At least 3 years of experience in technical customer service or technical sales
Strong critical thinking skillsyoure comfortable analyzing problems and finding practical solutions with existing and new parts.
Solid communication skills both written and verbal
Attention to detail and the ability to manage multiple tasks
Why Youll Like It Here
Youll be part of a collaborative environment where your technical knowledge and problem-solving skills actually make an impact. You wont just process requestsyoull help shape solutions that work.
If you enjoy combining technical expertise with customer interaction this role gives you the chance to do both every day send your resume in to Lisa at
About SEEK Professionals
You are a person with unique skills experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you you can count on SEEK Professionals. Since 1971 our professional staffing consultants have been Servicing Your Success. Youll find that the process is thorough and that your experience is personalized.
SEEK Professionals is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race color creed religion ancestry age sex marital status national origin disability or handicap genetic military status or any other basis prohibited by federal state or local law.
Required Experience:
IC
About Company
SEEK Professionals offers Direct Hire and Contract placements. We work with local and nationwide companies! SEEK Professionals predominately recruits candidates for Engineering, Human Resources, Accounting/Finance, Marketing, and Information Technology positions.