Product Enablement Lead – Boltline

At Stoke we believe a thriving space economy will enable a vibrant sustainable and equitable future here on Earth. That is why were building Nova our fully and rapidly reusable launch vehicle. Designed for daily flight Nova tackles the core challenges of space transportation by reducing cost increasing availability and improving reliability. By radically lowering launch costs and increasing flight cadence were helping create a truly scalable space industry.

Our team is mission-driven collaborative and empowered to take ownership of their work. If you want to work alongside some of the most dedicated and talented people on Earth wed love to have you join us.

Description

Reusable launch systems are the key to seamlessly connecting Earth and space. The Product Enablement Lead forBoltlineis responsible forhelping customers successfully learn adopt and implement theBoltlineplatform within their engineering and manufacturing environments. This role translates complex product capabilities into clear documentation tutorials and training materials that enable users to confidently useBoltline. You will create structured workflows and best practices that show organizations how to implement engineering and manufacturing processes using the platform.

You will also gather structured feedback from users and customers organize feature requests and usability insights and help the product team prioritize improvements that makeBoltlinemore powerful and easier to adopt.

You must be ready to stay focused move fast self-direct and learn on the fly.

Responsibilities

• Develop andmaintaincomprehensiveBoltlineproduct documentation including howto guides feature explanations and implementation resources
• Create customer education materials such as tutorials onboarding guides workflow walkthroughs and example engineering/manufacturing use cases
• Design and deliverBoltline training sessions for customers including virtual sessions and onsite workshops
• Translate engineering and manufacturing workflows (BOM management traceability configuration management production processes) into clear product usage guidance
• Partner closely withBoltline Product Engineering and Customer Success teams to ensure documentation accurately reflects product capabilities
• Collect organize and analyze customer feedback feature requests and usability insights fromBoltline users
• Structure and prioritize feedback from customers and internal teams to inform theBoltline product roadmap
• Own andmaintaintheBoltlineknowledge base and ensure documentationremainsaccurate as the product evolves

Qualifications

• Experience producing high-quality technical documentation tutorials or knowledge base content for software products
• Experience implementing or working with engineering or manufacturing processes such as product lifecycle management BOM management production workflows or traceability systems
• Strong ability to translate complex technical systems into clear structured explanations for users
• Experience gathering organizing and synthesizing customer feedback into actionable insights
• Excellent written and verbal communication skills including the ability to deliver training sessions or workshops
• Ability to work cross-functionally with product managers engineers and customer-facing teams

Preferred Qualifications

• Experience working as part of a software product development organization
• Background in manufacturing aerospace industrial engineering or hardware product development environments
• Experience creating implementation playbooks or workflow guides for complex technical products
• Familiarity with modern documentation platforms knowledge bases or developer documentation tools
• Experience supporting enterprise software customers or technical SaaS products

Benefits

• Equity We know that our employees are the reason we succeed. To give everyone a stake in our future we are pleased to offer equity in the form of stock options to all regular full-time employees.
• Comprehensive benefits program including subsidized medical dental and vision insurance
• Company-paid life and disability insurance
• 401(k) plan with employer match
• 4 weeks Paid Time Off
• Holidays 10 days (including an end-of-year closure)
• Paid Family/Parental Leave
• On-site gym or monthly wellness stipend (depending on location)
• Dog friendly offices!

Compensation

Base Salary Range: $110985 -$195825

Our job posts are intentionally written to attract a wide variety of experience levels and we make decisions about the right fit on a per-candidate basis.

Your actual level and base salary will be decided based on your specific experience and skill level.

ITAR Requirements

To conform to U.S. Government space technology export regulations including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen lawful permanent resident of the U.S. protected individual as defined by 8 U.S.C. 1324b(a)(3) or eligible to obtain the required authorizations from the U.S. Department of State.

Equal Opportunity

The Company is an Equal Opportunity Employer including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality race citizenship immigration status or any other protected class when it comes to employment practices including hiring.

Employment at the Company is contingent upon satisfactory completion of reference and background checks and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements and therefore they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.

Separate from this I-9 process this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.

Candidate Rights & Accommodations

If you require a reasonable accommodation to complete the application or participate in the interview process please contact . Requests will be handled in accordance with applicable laws. Please do not include medical or other confidential information in your initial request.

For more information about your rights please refer to the Know Your Rights notice here.

E-Verify

Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.