Senior Account Manager

SENIOR ACCOUNT MANAGER BENELUX

Intragen Zoeterwoude NL (Hybrid) Dutch & English required

About Intragen

At Intragen we are Europes trusted partner in Identity and Access Management (IAM) providing cutting-edge cybersecurity solutions to safeguard digital identities for leading global companies. From IAM and PAM to IGA and CIAM we deliver comprehensive solutions using top-tier tools like One Identity Okta SailPoint CyberArk and Workato.

Were driven by a simple vision: putting identity at the heart of our clients security strategy. Our core values People First One Team Client-Centricity and Innovation guide everything we do.

The Opportunity

We are looking for a driven and experienced Senior Account Manager to join our growing Benelux team. Based out of our group office in Zoeterwoude this is a hybrid role focused on managing and growing a portfolio of key accounts across the Benelux region.

You will act as the primary relationship owner for a defined set of clients maintaining high satisfaction identifying growth opportunities and driving revenue from renewals and expansions across our full range of IAM services and solutions. You will also play an important role in converting warm leads and supporting new business where accounts are handed over from the sales team.

Key Responsibilities

Client Relationship Management: Build and maintain strong long-term relationships with key clients across the Benelux region. Serve as the primary point of contact understanding strategic objectives and aligning IAM solutions to their evolving business goals.
Account Growth & Renewals: Identify upsell and cross-sell opportunities within existing accounts. Drive revenue growth through renewals service expansions and increased adoption of Intragens consulting managed services and IAM solutions.
Business Development Support: Work closely with the new business sales team to support a smooth handover of new clients and help convert warm pipeline opportunities where appropriate.
IAM Solutions Expertise: Develop and maintain a thorough understanding of Intragens IAM services including IGA PAM Access Management Consulting and Managed Services. Partner with internal technical experts to design and deliver tailored solutions for clients.
Client Onboarding & Success: Manage onboarding for new clients ensuring smooth transition and handover to Operations and Finance teams. Provide ongoing support to ensure clients are utilising services effectively.
Stakeholder Engagement: Engage confidently at all levels from project teams through to C-suite building trust and long-term partnerships. Represent Intragen at client meetings business reviews and industry events.
Reporting & Forecasting: Provide accurate and regular reporting on account status pipeline revenue forecasts and client satisfaction. Maintain up-to-date records in HubSpot CRM at all times.
Market Awareness: Stay informed on the latest IAM trends threats and regulatory developments to provide relevant timely advice to clients and strengthen Intragens position as a trusted advisor.

What Were Looking For

35 years of experience in account management client success or sales within the IAM cybersecurity or wider technology sector.
Proven track record of managing and growing client accounts achieving retention and revenue targets.
Strong understanding of IAM concepts and solutions experience with platforms such as Okta SailPoint One Identity or CyberArk is a significant advantage.
Confident credible communicator able to engage with technical and non-technical stakeholders at all levels including C-suite.
Commercially minded with excellent negotiation and relationship-building skills.
Fluent Dutch and English written and verbal. This is essential for the Benelux market.
Self-motivated structured and accountable able to manage a portfolio of accounts independently.
Experience using CRM tools (HubSpot preferred) to manage pipeline and client activity.
Collaborative team player who works well with technical delivery and finance colleagues.

What We Offer

Competitive salary commission structure and benefits package.
Hybrid working with flexibility and a base at our Zoeterwoude office (Stadhouderslaan 900).
5 dedicated training days per year and ongoing professional development.
Bonusly Reward Platform and Employee of the Quarter award.
Birthday day off to celebrate you!
A supportive innovative and collaborative culture Great Place to Work certified.

Intragen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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