Social Worker Administrator

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose:

The Social Worker Administrator role exists to ensure consistent high-quality delivery of the Pathway of Hope framework across the territory by providing expert guidance coordination and oversight. The role supports ministry units through internal consulting training and enables mission-driven outcomes-focused casework services. The Social Worker Administrator role exists to ensure Pathway of Hope programs are delivered consistently effectively and in alignment with The Salvation Armys mission across Canada and Bermuda. The role contributes by providing expert consultation training and data support to ministry units enabling high-quality outcomes-focused casework services. By coordinating implementation and supporting stakeholders at all organizational levels the role strengthens program impact accountability and service quality for participants.

Key Accountabilities:

• Provide expert internal consulting and handson support to advance effective Pathway of Hope implementation change initiatives and program performance across ministry units and divisions.

• Lead strategic projects and capacitybuilding efforts that strengthen staff capability service quality and missiondriven outcomesfocused programming.

• Monitor povertyreduction trends service practices and program data to guide continuous improvement and ensure alignment with national provincial and funder requirements.

• Equip stakeholders to plan deliver evaluate and sustain highquality programs by strengthening systems processes funding approaches and accountability structures.

• Facilitate collaboration through communities of practice conferences workshops and partnerships that foster shared learning and innovative service delivery.

• Develop and maintain policies standards tools and documentation that promote consistent evidenceinformed practice and measurable outcomes across Pathway of Hope.

• Train and support service workers by delivering structured learning coaching and clinical guidance while remaining accountable for knowledge transfer and workforce readiness.

• Expand organizational impact by engaging community partners supporting funding applications and cultivating innovative resources and partnerships for participants.

• Supervise and mentor staff students and volunteers by setting priorities overseeing workflow participating in recruitment and supporting performance and professional development.

Education and Experience Qualifications:

• Masters level degree in business social work or health-related discipline is required.

• A professional designation/certification in a specialized area (ex. Licensed Social Worker).

• Minimum of 5 years of experience working in direct client management support services field.

• Demonstrate strong knowledge of provincial and federal povertyreduction strategies and their application within social service systems.

• Apply extensive expertise in social services administration and program development through a professional social work lens.

• Navigate complex multiprovincial social service environments while building effective relationships with internal teams and external partners.

• Lead change through effective communication coaching facilitation and relationshipbuilding across diverse stakeholder groups.

• Analyze complex information using advanced critical thinking problemsolving and synthesis to inform sound judgment and decisionmaking.

• Plan and execute work independently and collaboratively by setting priorities organizing resources and meeting objectives efficiently.

• Communicate effectively by preparing and delivering clear educational materials presentations and written documentation.

• Utilize strong technical skills time management and influencing abilities to support datadriven wellcoordinated program outcomes.

Please note the compensation available for this role is $75000.

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.