DirectorSr. Director, Product & Delivery Lead – Special Projects Delivery & AI
Richmond, VA - USA
Job Summary
What part will you play If youre looking for a place where you can make a meaningful difference youve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities and youll find your fit amongst our global community of optimists and problem-solvers. Were always pushing each other to go further because we believe that when we realize our potential we can help others reach theirs. Join us and play your part in something special! Role OverviewWe are seeking a high-impact hybrid Product Program & Delivery Leader to lead an accelerated high-visibility initiative with a startup mentality. This role is designed for a builder and operatorsomeone who thrives in ambiguity moves quickly from idea to execution and can own outcomes end-to-end.
Reporting direct to the Managing Director Product Solutions & Services this leader will act as the single-accountable owner for product vision program and project execution delivery outcomes and business alignmentdriving speed to market on new insurance products while also owning overall AI product oversight. The role ensures solutions are desirable feasible scalable and delivered with speed quality and disciplined execution.
This role intentionally blends responsibilities typically split across Product Management Program & Project Management Business Analysis and Agile Delivery leadership drawing on internal role models and delivery expectations across Product Solutions & Services.
What Youll Do:
Product & Value Ownership
- Own the problem statement product vision success metrics and delivery outcomes translating business goals into a clear executable roadmap and integrated delivery plan.
- Define and prioritize features capabilities and experiments based on value risk dependencies and learning velocity.
- Act as the primary decision-maker for scope sequencing and trade-offs to maximize business impact.
Program & Accelerated Delivery Leadership
- Own program and project execution end-to-end: intake discovery planning execution release and value realization.
- Develop and manage integrated delivery plans milestones dependencies and critical paths across multiple workstreams.
- Actively manage risks issues assumptions and dependencies (RAID) escalating and resolving proactively.
- Coordinate cross-functional teams (engineering data architecture business vendors) and actively remove blockers.
- Operate with a startup mindsetlightweight but disciplined governance rapid iteration bias to action and continuous learning.
- Balance speed quality and control while managing stakeholder expectations and delivery commitments.
Business Analysis & Stakeholder Partnership
- Serve as the bridge between business and technology deeply understanding workflows pain points and opportunities.
- Translate business needs into clear epics user stories acceptance criteria and delivery-ready requirements.
- Facilitate working sessions steering forums and executive updates to drive alignment decisions and shared ownership.
AI Product Oversight & Responsible Enablement
- Provide product-level oversight for AI-enabled capabilities ensuring alignment to business value usability and operational readiness.
- Partner with data engineering risk and governance teams to ensure responsible AI practices transparency and risk awareness.
- Identify opportunities where AI can accelerate outcomes automate work or improve decision-makingwithout over-engineering or unnecessary complexity.
How Youll Work
- Acts as a single accountable owner for product program and delivery outcomesnot a handoff coordinator.
- Operates comfortably in ambiguity while imposing clarity through structure plans and priorities.
- Uses agile lean and traditional delivery practices pragmaticallyfocused on outcomes not ceremony.
- Communicates clearly and frequently with executives sponsors and delivery teams.
Required Experience & Capabilities:
- 10 years experience with P&C / Specialty Insurance required
- Proven experience operating across product management program/project management and delivery leadership responsibilities.
- Demonstrated success leading complex cross-functional programs in fast-paced change-heavy environments.
- Strong execution discipline: planning dependency management risk mitigation and delivery tracking.
- Strong product instincts: customer focus value prioritization and outcome-driven decision-making.
- Hands-on delivery leadership experience using Agile hybrid or iterative delivery models.
- Demonstrated experience delivering viable AI-enabled products and data-driven solutions with the ability to provide informed product oversight (not necessarily hands-on model development).
- Exceptional communication facilitation and executive-level stakeholder management skills.
What Sets This Role Apart
- True end-to-end ownership: one leader accountable for vision program execution and delivery.
- Startup mindset inside the enterprise: speed experimentation and empowered decision-makingpaired with delivery discipline.
- AI-aware product and program leadership: shaping how emerging capabilities are applied responsibly and effectively.
- Opportunity to establish delivery patterns and ways of working that can scale beyond the initial initiative.
Success Looks Like
- A clearly articulated product vision supported by a credible executable delivery plan.
- On-time delivery of high-value capabilities with strong adoption and measurable outcomes.
- Risks and dependencies actively managed with no surprises.
- Stakeholders aligned informed and confident in progress and direction.
- AI capabilities that are purposeful trusted and embedded into real workflows.
This role intentionally spans multiple traditional roles to accelerate delivery reduce handoffs and maximize accountabilityaligned to how modern product program and delivery organizations operate today.
#LI-SY
#LI-Hybrid
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education job-relevant experience training licensuredemonstratedcompetencies geographic location and other salary for the position is $189k-$260k with a 55% bonus potential.
Who we are:
Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.
Were all about people We win together We strive for better
We enjoy the everyday We think further
Whats in it for you:
In keeping with the values of the Markel Style we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees needs at all stages of life.
All full-time employees have the option to select from multiple health dental and vision insurance plan options and optional life disability and AD&D insurance.
We also offer a 401(k) with employer match contributions an Employee Stock Purchase Plan PTO corporate holidays and floating holidays parental leave.
Are you ready to play your part
Choose Apply Now to fill out our short application so that we can find out more about you.
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Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information sickle cell trait or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy childbirth or related medical conditions; marital status civil union status domestic partnership status familial status or family responsibilities; military or veteran status including unfavorable discharge from military service; personal appearance height or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process please send an e-mail to the.
No agencies please.
Required Experience:
Exec