Product Manager Payments

Job Description: Role: Product Manager

Location: Toronto- Hybrid 2 days a week in office

Duration: 12 months

Job Description:

Lead the strategic development and end-to-end delivery and lifecycle management of digital commercial payment products within Treasury and Cash Management.

Driving growth enhancing client value and ensuring compliance across payment solutions like Fedwire SWIFT ACH EFT Interac RTP Real Time Rail & Bill Payments.

Collaborate with cross-functional teams to optimize product performance manage risks and deliver seamless experiences for Commercial Banks clients.

Lead coach & mentor a team of Product Owners working across multiple teams to maintain high-quality backlogs clear user stories & prioritized delivery plans.

Present insights to senior leadership to drive informed decision-making.

Translate strategic priorities into clear delivery plans release schedules and execution roadmaps.

Deep understanding of agile delivery practices and the judgment to flex them pragmatically.

Strong stakeholder management communication and storytelling skills; ability to simplify complex ideas for diverse audiences.

Partner with sales and operations to support client acquisition retention and operational efficiency.

Monitor KPIs market trends and competitive benchmarks to inform product enhancements.

Ensure compliance with regulatory requirements (e.g. AML cross-border regulations) and maintain risk assessments (RTAs).

Manage third-party supplier relationships to improve product delivery and client satisfaction.

Develop strategies to expand the product line and align with Banks broader business goals.

Collaborate with internal and external stakeholders to streamline processes reduce errors and enhance service levels.

Conduct risk mitigation analyses and implement control measures to safeguard product integrity.

Qualifications

8 years of experience in product management cash management and payments in banking/financial services or Fintech.

6 years in digital product delivery roles with 3 years leading Product Owners or similar roles.

6 years of work experience and deep product knowledge of critical payment products and reporting including Wires ACH EFT Bill payments e-Transfers & Credit Cards.

Proven ability to manage projects prioritize stakeholders and influence strategic outcomes.

Robust analytical skills and data-driven decision-making expertise.

Knowledge of regulatory compliance (AML cross-border) and risk mitigation strategies.

Excellent communication and collaboration skills.

Bachelors degree in computer science or masters degree in business administration.

Professional Certifications such as CSPO SAFe POPM.

Proven experience shipping complex digital products within matrixed multi-stakeholder environments.

Deep understanding of agile delivery practices and the judgment to flex them pragmatically.

Comfort navigating technical complexity including SDK integrations platform dependencies and partner technologies.

Strong stakeholder management communication and storytelling skills; ability to simplify complex ideas for diverse audiences.

Ability to manage competing priorities work under pressure and operate effectively in ambiguous situations.

High ownership strong business orientation and a proactive builder mindset.

Skill set

Product Management P&L Management Product Roadmap Digital Product Strategy Business Case Revenue Growth Market Research Market Analysis Client Engagement Cross-Functional Team Leadership Data Synthesis.

Treasury & Cash Management Fedwire SWIFT Interac ACH Cards RTP ISO APIs B2B & B2C Payments FX.

Portfolio Management Product Owner Agile Development Scrum Kanban SAFe User Stories SDLC Rapid Prototyping User Research Backlog Prioritization VOC Survey User Testing A/B Testing Human Centered Design Design Thinking.

Quantum Metric Jira Rally Figma Web & Data Analytics Mural Confluence DevOps Cloud ServiceNow AWS PowerBI.