SRE Program Manager
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
SRE PM
Toronto - Hybrid (4 Days WFO)
6-12 months
- Define and own the SRE transformation roadmap aligned with business objectives and platform priorities.
- Strong understanding of SRE principles(SLOSLI error budgets toil management observability).
- Lead SRE maturity assessments across Observability Incident Management Problem Management ShiftLeft and Operational Readiness.
- Establish and govern SRE operating models including engagement with Dev Ops Security and Architecture teams.
- Drive adoption of SLOs SLIs SLAs and error budgetsacross critical services.
- Act as the primary interfacebetween engineering teams service management leadership and external partners Manage multiworkstream SRE programs ensuring delivery against scope timelines risks and dependencies.
- Prepare executivelevel status updates dashboards and steering committee communications.
- Oversee improvements in incident reduction MTTR availability and blameless postmortems root cause analysis (RCA) and action tracking are consistently executed.
- Govern automation initiatives(runbooks selfhealing alert tuning capacity management).Track and report on reliability KPIs toil reduction and automation ROI.
- Partner with platform teams on observability and SRE tooling strategy(monitoring logging tracing APM).Ensure effective integration of ServiceNow alerting platforms and SRE tools.
- Support training enablement and onboarding of teams into SRE practices and mindset.
Qualification
- 10 years in IT delivery operations reliability DevOps or platform engineeringroles.
- 5 years managing largescale programs or transformations(SRE DevOps ITIL or Cloud Ops).
- Experience in Mainframe and other Legacy technologiesis highly preferred.
- Familiarity with distributed systems cloud platforms and enterprise application landscapes.
- Proven experience driving crossfunctional changeacross engineering and operations teams.
Keyword:
Skills: Digital : Site Reliability Engineering (SRE) Experience Required: 10 & Above
Required Skills:
Sailpoint