Asset & Service Contract Analyst (Hybrid SJC, CA)

Salary Range $77k - $85k

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours

Best-in-class well-being programs

Annual no-cost health assessment program Blueprint for Wellness

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 MyDay off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

This is a Hybrid role requiring candidates to come into the San Juan Capistrano CA office 3 x per week.

Serve as an Esoteric resource between Laboratory Operations instrument / service vendors and local / corporate Procurement to ensure the maintenance and servicing of laboratory equipment and that service/maintenance contracts are in place for equipment and base building services.

• Manage the asset service contract process from initiation renewal to retirement ensuring all agreements are in place. These steps include: obtaining vendor quotes and internal approvals processing a purchase order forwarding completed service contract to all parties and managing vendor invoicing.
• Engage internal (Laboratory Operations and Procurement) and external (Vendors) stakeholders to establish appropriate levels of service for each asset during initial contract set-up and perform periodic validation of service levels to ensure alignment with laboratory activities.
• Troubleshoot asset downtime events and correlate against service contracts and pursue follow-up actions as needed (reagent reimbursement). Escalate major issues where contract entitlements are not being met.
• Request POs for service or purchase. Manage New Vendor Request process when applicable.
• Manage RFP (Request for proposal process) and ensure compliance with Local Operating Unit Sourcing and Agreement Process writing RFPs by researching new vendors establishing scope of work analyzing proposals collaboration with laboratory operations completing applicable documentation and ensuring both the vendor and Quest approvals are in place on the Service agreements and Non-disclosure agreements. Document the decision with the Executive Summary.
• Oversee instrument transfers between both sending and receiving BUs and ensure ACD forms are completed and approved obtaining quotes for packing/shipping request POs as needed.
• Communicate in service notification tag all new instruments received notification of: serial numbers and ACD forms.
• Engage Corporate Procurement on pricing and entitlements of service contracts instrument inventories and the duration of agreements.
• Notify Finance of monthly instrument in-service events P-Card auditing and contract reports maintain asset inventory by performing periodic audits to ensure accuracy and oversee the addition and retirement of assets as needed. Complete accurate data entry in asset management tracking database.
• Lead Esoteric cross-site Asset Management department calls.
• Identify and support process improvement projects. Special projects as directed by business needs such as policy changes SOPs ICE testing cost savings tracker finance information requests.
• Serves as the primary back-up for the Asset Manager.

Required Work Experience:

Minimum of 2-3 years work experience in asset management and procurement

Physical and Mental Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision color vision and ability to adjust focus.
• Must be able to focus on small numbers and on small letters.

Knowledge:

• Knowledge of Laboratory operations
• Working knowledge of Microsoft Office programs (Word Excel etc.) or equivalent
• Strong Excel MS Access Tableau or related software knowledge is preferred
• Quest Management System: Project Management Six Sigma and related laboratory asset knowledge is desired

Skills:

• Strong communication skills
• Problem solving skills
• Able to work effectively in a team environment

Education:

• Bachelors Degree Requires BA/BS in business administration procurement related field or 5 years on the job-related experience

Other:

• Formal Project Management training (Preferred)
• Lean Six Sigma (Preferred)