Lead Qualified Success Architect

Qualified has been acquired by Salesforce! View the press release here.

About Salesforce

Salesforce is the #1 AI CRM where humans with agents drive customer success together. Here ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforces core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era Youre in the right place! Agentforce is the future of AI and you are the future of Salesforce.

The Qualified Success Architect will own the successful implementation and adoption of the Qualified Conversational Marketing Platform for new and existing customers. Youll be living on the cutting edge of the next generation of sales and marketing technology and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.

What You Will Be Doing:

• Coming to work with an amazing and talented team

• Working hard learning a ton and having fun every day

• Delivering and leading customers through the Qualified Implementation Framework

• Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products

• Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives

• Establish a deep consultative relationship with various client business units

• Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products

• Conduct Quarterly Business Reviews with key stakeholders

• Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials

• Engage in internal product discussions bringing customer feedback into actionable insights to help shape the product roadmap

• Executive analysis of customer health score to achieve renewal targets

Qualifications:

• 10 years of Mid Market/Enterprise software experience

• Excellent interpersonal communication persuasion presentation and writing skills

• Deep working knowledge of Salesforce CRM

• Working knowledge of marketing automation systems

• Knowledge in web / scripting technologies HTML CSS JavaScript and SaaS applications

• Outstanding problem-solving skills including the ability to meet a business requirement with a technical solution

• Must be willing to work in a fast-paced startup environment with multiple roles

• You possess a bachelors degree

• Passion for making customers successful with software solutions

Applications will be accepted until May 11th 2026

At Salesforce we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $171200 - $273000 select cities within the San Francisco and New York City metropolitan area the base salary range for this role is $205800 - $298400 annually.

• For Ontario-based roles the base salary hiring range for this position is CAD 165800 to CAD 240400 annually.

• For British Columbia-based roles the base salary hiring range for this position is CAD 165800 to CAD 240400 annually.

The range represents base salary only and does not include company bonus incentive for sales roles equity or benefits as applicable.

This posting is to fill a vacancy on our team unless otherwise noted.

Salesforce welcomes the United States compensation offered will be determined by factors such as location job level job-related knowledge skills and experience. Salesforce offers a variety of benefits to help you live well including: time off programs medical dental vision mental health support paid parental leave life and disability insurance 401(k) and an employee stock purchasing program. More details about company benefits can be found at .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights including with regard to use of AI tools and opt out option.

Unleash Your Potential

When you join Salesforce youll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best. Together well bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine whats possible for yourself for AI and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process please submit a request via this Accommodation Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit competence and qualifications without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law. This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey. It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between. Recruiting hiring and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation benefits promotions transfers reduction in workforce recall training and education.

Required Experience:

Staff IC