Enterprise Applications Product Manager
San Francisco, CA - USA
Job Summary
About Gusto
At Gusto were on a mission to grow the small business economy. We handle the hard stuff payroll health insurance 401(k)s and HR so owners can focus on their craft and their customers. With teams in Denver San Francisco and New York we support more than 500000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay benefits and equity (RSUs) because everyone who helps build Gusto should share in its success. Offer amounts are determined by role level and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
As the Enterprise Applications Product Manager for Finance Systems you will lead the strategy roadmap and delivery of capabilities across Gustos Record-to-Report (RTR) and Procure-to-Pay (PTP) domains. Embedded within Enterprise Applications IT (EAIT) you will partner closely with Finance Accounting Procurement Tax and other stakeholders to ensure systems like NetSuite and its broader ecosystem enable scalable compliant and efficient financial line with Gustos FY26 Finance Systems strategy you will help integrate AI-driven capabilities such as GenAI anomaly detection and predictive insights to streamline reconciliation reduce risk and improve accuracy across financial workflows. Acting as the bridge between business needs and technical execution you will translate requirements into clear product direction guide solution design and drive continuous improvement. This role combines deep finance process expertise with strong product leadership to enhance speed trust and visibility across enterprise finance systems as the company scales.
About the Team:
This role will report to the Enterprise AIT team a group focused on driving the intelligent transformation of Gustos enterprise systems. The Enterprise AIT team is responsible for integrating AI automation and advanced analytics across our internal applications ecosystem to improve scalability efficiency and decision-making. Partnering closely with Finance Business Ops IT and Security the team enables Gustos enterprise systems to become smarter more predictive and more adaptive. This is a new role designed to expand the teams capacity to operationalize AI within enterprise workflows and support Gustos broader Enterprise Systems strategy.
Heres what youll do day-to-day:
- Own the product vision roadmap and backlog for Record-to-Report and Procure-to-Pay within the EAIT portfolio
- Lead end-to-end process design and optimization for RTR and PTP including close consolidation journal processing AP purchasing approvals and vendor management
- Align roadmap priorities with Finance and Accounting leadership EAIT strategy and enterprise architecture standards
- Partner with EAIT engineers administrators and architects to design and deliver NetSuite and integrated system enhancements
- Serve as the primary EAIT point of contact for RTR and PTP stakeholders across Finance Procurement Tax and Operations
- Partner with Finance IT risk and audit teams to ensure systems and processes support SOX and other regulatory requirements
- Define and oversee KPIs operational metrics and close performance indicators for RTR and PTP
- Drive successful adoption of new capabilities through training documentation and change management
- Guide prioritization of enhancements upgrades and technical debt remediation across EAIT-managed platforms
- Introduce and scale AI use cases such as anomaly detection in close processes intelligent AP automation and predictive analytics for procurement optimization
Heres what were looking for:
- 8 years of experience in enterprise applications finance systems product management or accounting operations with deep expertise in RTR and PTP
- Proven success in embedding AI thinking automation or intelligent tooling into enterprise-scale finance operations
- Deep understanding of RTR processes (close consolidation journal entries intercompany fixed assets) and PTP processes (requisition PO AP vendor management approvals)
- Hands-on experience with NetSuite ERP platforms and third-party integrations or middleware
- Experience leading SOX-compliant initiatives and managing audit controls across close and procurement workflows
- Strong analytical and system-thinking mindset with a passion for continuous improvement
- Ability to translate complex technical workflows into clear business impact
- Familiarity with AI/ML applications in finance including GenAI classification models and rule-based automation
- Collaborative communicator who builds alignment across diverse technical and non-technical teams
- Comfortable leading in ambiguity and balancing short-term wins with long-term innovation
Our cash compensation amount for this role is targeted at $150000-$175000 /yr in Denver & most remote locations and $185000-$205000 /yr for San Francisco Seattle & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject toGustos Applicant Privacy Notice.
Required Experience:
IC
About Company
Unlock maximum tax savings with minimal effort. Gusto tax specialists help you claim eligible expenses and get the credit your business deserves.