Release of Information Specialist Correctional Care PRN

Were with you for lifes journey. At Denver Health purpose isnt just something we believe inits something we live every day for lifes journey.

Our Values

Respect Belonging Accountability Transparency

Department

Job Summary

Under minimal supervision releases and copies medical records for outside agencies patients courts an established process and procedure following state and federal laws for legal release of health information. Audits the medical record to ensure completeness and legibility. Pulls medical charts to prepare clinical lines. Files loose paperwork daily and accurately. Maintains the four-part chart accurately. Duties include release of information for medical record requests and answering customer questions via telephone. Provides administrative assistance to the Denver Sheriff Health Services Unit. Maintains a high level of Confidentiality and a professional relationship with Denver Sheriff Health Services staff along with Denver Health.

The Correctional Care staff provides care at either Downtown Detention Center or the Denver County Jail. These environments have a higher level of clinical acuity and environmental hazard than inpatient and ambulatory settings based on the nature of the facility. The detention centers employ a high level of security which impacts daily working conditions including both personal and institutional safety and clinical operations. Environmental awareness critical thinking and decisive decision-making skills are required in the correctional care setting.

Essential Functions:

• Health Information Requests
  Receipt and processing of health information requests on a daily basis. Including preparing medical records for various departments based on next day schedule lines. Deliver medical records to health services staff as requested.
  Working with other facilities for exchange of health information.
  Processes request and or releases for health information from Internal Affairs Adult Probation Social Security Administration State Hospital Correctional care facilities patients medical facilities government and entities.
  Responsible for the consistent accurate disclosure of authorized protected health information while maintaining confidentiality in accordance with state federal HIPAA Denver Health & Hospital policies Denver Sheriff Department NCCHC and ACA regarding release of information and privacy of patient records
  Reviews authorizations requested for patient information to ensure all required elements are complete. Confirm regulatory requirements are met and the requesting party authorizing the disclosure is appropriate. Processing not to exceed three business days of receipt for non-continuity of care requests. Performs timely communication to requestor if authorization is not valid unable to process as received. Ensures the integrity of records released.
  Prepares risk management and ligation releases.
  Creates new charts or order charts from other locations as needed. Duties include preparing patients charts for copying ensuring charts are scanned in/out to correct location in tracking system following standard procedures.
  (45%)
• Auditing and Document Review
  Performs audits purges shelves when charts exceed capacity. Prior to sending charts to warehouse ensure completeness.
  Reviews each document for accuracy. Detects and corrects chart misfiles.
  Analysis of health records. Assembled health records are analyzed for deficiencies as defined by state and federal HIM record requirements and hospital polices. Deficiencies are tagged for completion.
  Perform audits of the release of information log and completed ROIs.
  (25%)
• Transferring Records
  Ensure proper protocols for patient transfers are followed for continuum of care. Coordinate with Health Services Staff and Denver Sheriffs Department to ensure proper documentation on each transfer.
  (20%)
• Customer Service
  Provides customer-friendly assistance to patients outside health care providers and other customers requesting medical records via various request methods (walk-in/fax/mail/kite.) Place telephone calls from/to other agencies patients lawyers and other correctional care facilities.
  (10%)

Education:

• High School Diploma or GED Required

Work Experience:

• 1-3 years of clerical experience. A combination of appropriate education and experience may be substituted for the minimum experience requirement. Required

Knowledge Skills and Abilities:

• Ability to interact well with customers.
• Self motivated multitasker detailed oriented.
• Excellent written and verbal communication skills.
• Knowledge of terminal-digit filling systems sufficient to maintain records.
• Knowledge of release of information.
• Demonstrates knowledge and applicability in complying with State and Federal regulations HIPPA Denver Sheriff Department NCCHC and ACA regarding release of information and privacy of patient records.
• Knowledge in the applications of the following: medical record imaging Microsoft Outlook and Microsoft Excel.

Shift

Work Type

Salary

Benefits

At Denver Health we take care of the people who take care of our community. Our benefits are built to support your life your family and your future with exceptional retirement contributions and nationally recognized well-being programs. We invest in your growth through tuition assistance career advancement pathways and professional development while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health youre joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Social security replacement retirement plan with employer contribution of 3%

• On-site employee fitness center and wellness classes

• Community resource navigation support

• Childcare discount programs & exclusive perks on large brands travel and more

• Education & development opportunities including career pathways and coaching

About Denver Health

Denver Health is an integrated high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center a 555-bed acute care medical center Denvers 911 emergency medical response system 10 family health centers 19 school-based health centers Rocky Mountain Poison & Drug Safety the Public Health Institute at Denver Health Denver Health Medical Plan and Denver Health Foundation.

As Colorados primary and essential safety-net health care system Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test once a conditional offer of employment has been made. Applicants will be considered until the position is filled.