Residential Account Specialist Home Performance

ICF

Job Location:

Baton Rouge, LA - USA

Monthly Salary: $ 60940 - 103598

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Residential Account Specialist - Home Performance

Location: Hammond LA (Field-Based and Remote with Local Travel Required)

Ready to make a difference

As an Account Specialist you will support residential utility programs working closely withthe client and ICFs implementation team to bring energy efficiency and bill savings totheircustomersin Louisiana.

AnAccount Specialistwill gain exposure tovarious typesof energy efficiency projects and typicallyprovidesaccount managementtrade ally/service providermanagementandothertechnical services forautilityenergy efficiency programand their this role you wouldberesponsible forparticipation requirementsinnovativereportingand analysis conducting market research andfacilitatingcommunications and coordination acrossaResidentialTrade Ally/Service Provider(TA)networkthroughoutLouisiana.

Why you will love working here

Quality of life: Flexible workplace arrangements work-life balance employee wellbeing programs
Investmentinthe community: Donation matching volunteer opportunities
Investment in you: Education Reimbursement Retirement Planning 401k matching Mentorship Programs Free access to professional development resources such LinkedIn Learning
Any many manymore *Ask your recruiter for more details!

What you will be doing:

Reviewing and approving projectssubmittedby participating trade allies.
Perform desktopand fieldQA/QCtovalidatetechnical project data for weekly processing ensuring compliance with requirements and process controls
Coach and train Trade Allies and internal support team members on best practices audit resolutions and technical subject matter
Support the reporting team toassemble and provide reportspresentationsand database managementusing many MSOffice programs along withindustry-specificsoftware tools.
Build andmaintainin-personrelationships withLouisianaTrade Allieslocal/state efficiency non-profit programssub-contractorsand industry associations.
There willalsobe opportunities to attend trade showsconferencesand othereventsto promoteand representthe program offerings
Stay informed on localstateand federal energy efficiency programs and evaluate how these programs canbenefitcurrent offerings.
Stay informed on industry news updates and trends.
Travel Requirements: Must have reliable vehicle for local travel of 20-30%% of the time in the region(reimbursement for mileage provided)

What we need you to have (minimum qualifications):

Bachelors Degree (candidates can substitute one year of experience for each year of education)
2 years of professional work experience; preferably in utilities energy efficiency construction or trades
Must have valid drivers licenseand successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have (preferred):

Experience and knowledge of residential energy efficiency
Experience working with non-profits a plus
Experience working in or managing atrade ally/service providernetwork
Certified Energy Manageror BPI credentialsa plus
Bilingualin Spanish and Englisha plus

Working at ICF

ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.

We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.

Candidate AI Usage Policy

At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$60940.00 - $103598.00

Louisiana Remote Office (LA99)

Required Experience:

Residential Account Specialist - Home PerformanceLocation: Hammond LA (Field-Based and Remote with Local Travel Required)Ready to make a differenceAs an Account Specialist you will support residential utility programs working closely withthe client and ICFs implementation team to bring energy effici...