Dynamics 365 Power Platform CRM Specialist (Multiple roles)

Location: Canberra ACT (Onsite)

We play a central role in advancing Australias economic agenda by supporting innovation strengthening industry and investing in science and technology. The Chief Information Officer Division (CIOD) delivers core digital services and is responsible for enabling secure scalable and usercentred technology solutions across the portfolio.

Role Overview

We are seeking experienced CRM Developers with strong Microsoft Dynamics 365 and Power Platform expertise to support the enhancement and extension of CRM modules within an existing Dynamics 365 environment. The role involves configuration development integration and support activities working within an agile multidisciplinary delivery team.

Key Duties and Responsibilities

• Design configure and extend Dynamics 365 CE / Dataverse solutions including tables relationships forms views dashboards and modeldriven apps
  
• Develop and implement business logic using plugins (C#/.NET) workflows business rules and Power Automate flows
  
• Build dashboards charts and reports to support operational and business decisionmaking
  
• Configure and maintain Dynamics 365 security including business units teams security roles fieldlevel security and auditing
  
• Develop and support integrations with internal and external systems such as Azure SQL TechOne Power Pages and other enterprise platforms
  
• Conduct data migration and data quality activities including mapping cleansing validation and repeatable imports
  
• Contribute to Power Platform ALM including managed/unmanaged solutions environment strategies and release processes
  
• Support CI/CD pipelines using Azure DevOps for Dynamics 365 and Power Platform deployments
  
• Apply securebydesign and DevSecOps practices across development and deployment activities
  
• Participate actively in agile ceremonies and collaborate within multidisciplinary project teams
  
• Produce and maintain technical design documentation and support transition to BAU operations
  

Required Skills and Experience

Technical Dynamics 365 & Power Platform

• Strong experience with Dynamics 365 CE / Dataverse configuration and customization
  
• Power Automate workflows and plugin development
  
• CRM security model implementation and auditing
  
• Dashboarding reporting and data management
  

Technical Engineering Integration & Operations

• Power Platform ALM and environment management
  
• CI/CD with Azure DevOps
  
• Enterprise integration patterns (Dataverse Web API REST Azure Service Bus Azure SQL)
  
• Power Platform governance monitoring and troubleshooting
  
• Microsoft 365 integration (e.g. SharePoint Online)
  

Ways of Working

• Proven delivery in agile fastpaced environments
  
• Strong communication skills with technical and nontechnical stakeholders
  
• Ability to manage competing priorities and changing requirements
  
• Experience working in distributed teams
  
• Clear and concise technical documentation skills