Health Services Admissions Supervisor

Why join Givens Aldersgate Givens Aldersgate continues to be a positive force and advocate for older adults. We have a mission to celebrate and respect the value of each individual within an inclusive and vibrant Aldersgate community. Aldersgate promotes inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

What youll get:

• Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost
• Free short-term disability life insurance & access to our employee assistance program
• Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
• Referral bonus program
• 403(b) retirement plan with up to a 6% matching
• Educational assistance & professional development opportunities
• Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
• Fast-growing nonprofit with tons of advancement opportunities
• Plus so much more!

Givens Aldersgate is looking for a Health Services Admissions and Marketing Supervisor to support our Health Services marketing team. Reporting to the Corporate Health Services Marketing Director the primary purpose of the Health Services Admissions and Marketing Supervisor is to plan and develop a process that coordinates the pre-admission admission discharge and follow up process for Skilled Nursing Assisted Living and Memory this role you will communicate with residents families and team members at all levels of care.

What youll do:

• Achieve and Maintain census and payer mix goals for our Skilled Nursing Facility
• Meet or exceed occupancy goals conversion targets and monthly sales metrics for Assisted Living and Memory Care
• Build and maintain a pipeline of qualified leads for Assisted Living and Memory Care through community outreach referral networks partnerships and inquiries
• Maintain accurate documentation in CRM including lead status follow-up actions and communication logs
• Conducts follow-up communication with prospects families and referral sources to move leads through the sales cycle for Assisted Living and Memory care
• Utilize the Admission Matrix and Scope of Service tools to determine appropriate placement and ability to offer accommodations
• Follow the denial process ensuring all clinical and financial denials have been approved prior to submitting denial to the referral source
• Participates in weekend on-call rotation to monitor and facilitate potential referrals
• Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What youll need:

• Bachelors degree preferred with applicable sales and marketing experience.
• 2 years work experience with older adult population or any equivalent combination of training and experience while providing the required skills knowledge and abilities to fulfill the essential job responsibilities.
• Long-term care or healthcare experience

Compensation: $68k - $75k Commission

Still curious about what Givens is all aboutIts kind of a long storybut at our core were a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 40 years. We already havefive communities(three life plan communities and two affordable communities) with plans for many more in the coming years.