Travel Experience Coordinator

• Coordinate domestic and international travel arrangements including flights hotels ground transportation and travel documentation.

• Serve as the primary point of contact for all travel-related inquiries before and during events.

• Collaborate with internal teams and external vendors to align travel logistics with event schedules.

• Track and manage travel budgets ensuring cost-effective solutions without compromising quality.

• Maintainaccuraterecords of itineraries confirmations and travel preferences.

• Anticipate and resolve travel issues such as delays cancellations or last-minute changes.

• Ensure compliance with company travel policies and procedures.

• Support on-sitelogisticsduring events as needed.

Training and Skills:

• FriendlyMust have an engaging and creative personality that will be infectious to both internal touchpoints and external customers

• Organizational skills Ability to lead projects overcome barriers and collaborate effectively with others

• Independent PlanningSets specific goals and objectives ability to plan for the length and difficulty of assignments ability to break down projects into specific tasks/steps

• CRM Experience Knowledge of working within a Customer Relationship Management system like Marketo and

• Self-starterTakes initiative to accomplish tasks with general or limited guidance; Possesses a keen curiosity and internal drive to find better ways to reach customers and exceed their expectations without constant supervision

• Customer Focus Dedication to the customer and earns their trust and respect

• Digital CitizenHas an established web footprint and networks daily within social media venues such as Facebook Twitter LinkedIn You-Tube and blogs

• Knowledge of the internet and social media venues

• Experience with cVent Hubspot Concur and Oracle is desirable

• Self-starter with a proven record of continual learning and growth

• Excellent communication skills (verbal and written)

• Ability to work independently and with minimal supervision

• Ability to work collaboratively with various teams to achieve the organizational goals

• Ability to handle the pressure of meeting tight deadlines

• Results-oriented and dedicated to providing high-quality customer service

• Bachelors degreeor an equivalent combination of education and work experience

• Minimum of2yearsexperienceincorporate travel coordination or executive assistant roles.

• Strong written and verbal communication capabilitiesrequired

• Proven ability to manage domestic and international travel arrangements including flights hotels and ground transportation.

• Familiarity with travel management systems ( SAP Travel CWT)

• Proficiencywith Microsoft Office suite of applicationsand

Preferred

• Experience working in or with regulated industries preferably medical devices pharmaceuticals or healthcare.

• Understanding ofcompliance requirements related to HCP (Healthcare Professional) travel SunshineActand other regulatory frameworks.

• Ability to manage group bookings last-minute changes and complex itineraries.

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