Trust & Estates Safekeeping Analyst

This role is an integral component of Trust & Estates Safekeeping Services accountable for supporting a team that supports data processing and document management activities including document handling preparation imaging and archiving. The Analyst partners across Trust & Estates Operations and related stakeholders to execute daily controls manage escalations and drive continuous improvement and automation.

As aTrust & Estates Safekeeping Services Analyst within JPMorgan you willsupport the Trust & Estates business by contributing to a team responsible for document and data processing across the document lifecycle including document handling preparation imaging and archiving. You will partner closely with Trust & Estates and Operations to help maintain strong controls ensure compliant safekeeping practices and deliver a positive client experience.

Job Responsibilities

• Partner with Trust & Estates and Operations to obtain route and redirect client instructions appropriately.
• Execute and oversee daily controls to ensure safekeeping activities and vault items align with required standards.
• Identify risks and operational challenges early and implement solutions to meet service expectations and deadlines.
• Serve as a subject matter expert on projects impacting team processes and controls.
• Support testing and implementation of changes impacting systems and tools used by the team.
• Research and interpret client documentation to support accurate processing and resolution of issues.
• Review outputs to verify quality identify data issues and drive timely remediation.
• Act as an escalation pointinvestigate issues with partners determine root cause and provide clear responses.
• Assist team members and support business partners as needed.
• Identify opportunities for efficiency through automation cost reduction and metrics analysis.

Required qualifications capabilities and skills

• 2 years of relevant professional experience including experience in safekeeping/vault operations and/or people leadership.
• Strong attention to detail and comfort working with high-volume data and documentation.
• Proven ability to lead prioritize and deliver in a deadline-driven environment.
• Advanced proficiency in Microsoft Office tools (Excel Access Word PowerPoint) including the ability to analyze data create reporting/presentations and support process documentation.
• Bachelors degree