Research Scientist, Alexa Devices & Marketing

The Alexa 1P Devices and Marketing organization is looking for an experienced Research Scientist who is energized by the opportunity to help build the future of AI through Alexa. You will be joining the Alexa Customer Science (ACS) team whose mission is to surface timely scientifically-grounded customer insights that help ground Alexa product and marketing decisions.

The ideal candidate will have a strong background in quantitative research methods excellent analytical skills comfort with ambiguous problem spaces and large-n quantitative and qualitative data sets and a passion for understanding individual-level attitudes and behavior. Experience with sampling design and survey data weighting is desirable. General AI fluency is a requirement for this role and experience with AI research workflow integrations is highly desirable.

As a Research Scientist with ACS you will be responsible for designing conducting and analyzing research that helps product and marketing teams in Alexa Devices better understand our customers preferences experiences and behaviors. You will own research projects end-to-end including measurement strategy data collection analysis and reporting to peers and business leaders. You will work closely with cross-functional teams including product managers marketing managers UX researchers and data scientists designers and engineers. You should have deep expertise in the design creation management and business use of surveys randomized experiments (including conjoints maxdiff and other choice tasks) and the latest research tools including those leveraging AI applications. Competency in mixed-methods or qualitative approaches is also desirable.

Key job responsibilities
- Work closely with product and marketing teams as well as fellow researchers to identify research topics and build a research roadmap; communicate and refresh on a regular basis to ensure relevancy.

- Create a deep understanding of customers through descriptive inferential and experimental approaches (existing or invented) that you identify as being most effective for answering a given business question.
- Design implement and analyze data from surveys randomized experiments and other large-n data sets.
- Work with data engineering and business intelligence teams to triangulate survey data with customer engagement and segmentation data.
- Create repeatable and scalable mechanisms to measure key customer metrics that drive product iteration.
- Synthesize a wide range of primary and secondary data types leading to focused insightful and actionable insights that persuade and inspire partners and leaders to take concerted informed actions.
- Work closely with research peers to promote best practices build resources and train team members to enable them to execute their own research projects.

A day in the life
Here at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

About the team
The Alexa Customer Science (ACS) team is a team of Research Scientists UX Researchers and Market Researchers that surfaces timely scientifically-grounded insights about customers to guide marketing and product leaders.

- PhD or Masters degree and 4 years of quantitative field research experience
- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products
- Experience analyzing both experimental and observational data sets

- Knowledge of R MATLAB Python or similar scripting language
- Experience with agile development
- Experience building web based dashboards using common frameworks
- Experience with AI/ML technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 136000.00 - 184000.00 USD annually
USA WA Seattle - 136000.00 - 184000.00 USD annually