Lincoln Service Advisor

Automotive Lincoln Service Advisor

Company: Apple Valley Lincoln (Top Minnesota Workplace)

Compensation:$42000.00 - $100000.00 a year

Join one of Minnesotas Top Black Label Lincoln dealerships and work alongside the best in the industry.
Take your career to the next level in our brandnew stateoftheart facilitywhere your skills growth and comfort truly matter.

Are you looking for a company that supports you and your family encourages you to make a difference and helps you champion your lifelong journey If so Apple Autos invites you to build your career with our Lincoln brand where refined service meaningful relationships and professional pride come together.

Apple Autos is a 6brand 7location automotive company founded on the belief that people come before profit. Our vision is to be Famous for Extraordinary Customer Experiencespowered by people who are empowered to create trust growth and loyalty for a lifetime.

We are seeking a Lincoln Service Advisor to join our team at our newly built Lincoln facility designed to deliver a truly premium ownership experience. As a Lincoln Service Advisor you will serve as a trusted consultant and primary point of contact for our guests providing personalized service aligned with Lincolns luxury and Black Label expectations.

What Youll Do

• Provide a warm personalized welcome that reflects the Lincoln luxury experience
• Conduct thoughtful consultations to understand customer needs concerns and expectations
• Recommend maintenance and repair solutions consistent with Lincoln standards and customer priorities
• Clearly explain services pricing and timelines with transparency and professionalism
• Prepare precise service estimates and documentation
• Actively communicate vehicle status updates and proactively manage expectations
• Partner with technicians parts and leadership to ensure a seamless and efficient service process
• Resolve questions and concerns with empathy urgency and confidence
• Maintain accurate customer vehicle and repair records in the dealership DMS
• Stay current on Lincoln product technology service procedures and evolving automotive trends

What Youll Bring

• Previous Service Advisor experience (luxury brand experience preferred)
• Strong interpersonal and communication skills with a consultative approach
• A customerfirst mindset with a passion for delivering exceptional experiences
• Professional appearance and demeanor aligned with a premium brand
• Proven problemsolving and decisionmaking skills
• Ability to multitask and excel in a fastpaced environment
• Comfort with technology and dealership systems
• Valid drivers license

Benefits

• Competitive Pay
• Flexible Scheduling
• Career growth and internal advancement opportunities
• Professional and Respectful Work Environment
• Medical Vision Dental Health Savings Account Flexible Spending Account
• Company Paid Life Insurance
• Voluntary Life and Disability
• Health Club Reimbursement
• New and Used Vehicle Parts and Service Discounts
• Vacation Holiday Volunteer Time Off
• 401k with a Company Matching Contribution
• Employee Assistance programs
• A professional respectful and people-first culture

Why Work for Apple Autos

• We believe in doing whats rightfor customers and employees
• We promote from within and invest in your development
• We encourage teamwork positivity and kindness
• We empower employees to make decisions that create trust and loyalty
• We recognize and celebrate our people through meaningful events and appreciation
• Ranked a Top Workplace in Minnesota

Giving Back:

• Apple Autos has contributed over $1 million to organizations that help kids thrive support veterans and their families provide local grants and scholarships and promote childhood health and wellness. When you join our team youre part of something bigger.

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws