Accounts Receivable Specialist

• Own the full Accounts Receivable (A/R) lifecycle from invoice generation to reconciliation (invoice generation delivery tracking collection reconciliation)
  
• Process and issue high-volume invoices (5070 daily) with a high level of accuracy
  
• Ensure invoices are complete accurate and aligned with customer requirements
  
• Perform data entry and maintain financial records with strong attention to detail
  
• Maintain and update records within CRM systems (e.g. Pipeline) to align financial and customer data
  
• Assist in reconciling accounts and identifying discrepancies for resolution
  
• Collaborate with internal teams to ensure smooth workflows and timely processing
  
• Support inventory-related accounting processes including tracking and reconciliation
  
• Support new customer setup and credit processes
  
• Support month-end close by ensuring all receivables cash applications and reconciliations are complete and accurate
  
• Prepare and contribute to weekly Level 10 (L10) meetings by:
  
• Reporting on key metrics
  
• Identifying issues and risks
  
• Highlighting aging changes outstanding discrepancies and process improvement opportunities
  
• Prepare ad hoc reports and perform analysis as required
  
• Apply customer payments accurately and in a timely manner
  
• Reconcile unapplied cash and resolve discrepancies
  
• Maintain a clean and up-to-date A/R ledger
  
• Execute a structured collections process including:
  
• Weekly follow-ups on overdue accounts
  
• Proactive communication with customers
  
• Tracking and documenting all collection activities
  
• Identifying and escalating issues such as delays discrepancies or non-responsiveness
  
• Identify billing discrepancies and coordinate resolution
  
• Work cross-functionally with Sales Customer Service and Accounting teams
  
• Ensure timely closure of disputes
  
• Maintain A/R aging reports and dashboards
  
• Track and report key metrics (e.g. DSO aging buckets overdue balances)
  
• Provide weekly updates on A/R status and associated risks
  
• Work within ERP systems (e.g. Infor CloudSuite or similar) CRM platforms and Excel tools
  
• Maintain accurate and organized records
  
• Follow documented SOPs and recommend process improvements
  
• Proactively identify opportunities to improve processes
  
• Maintain a structured task tracking system (e.g. Excel or task tools) for daily weekly and recurring responsibilities
  
• Ensure all tasks processes and follow-ups are documented and trackable (no reliance on memory)
  
• Ensure all assigned tasks invoices payments and follow-ups are completed on time with no items left unresolved or untracked
  
• Maintain DSO (Days Sales Outstanding) within target range and trending downward
  
• Ensure % of Current Receivables is 8590%
  
• Maintain Invoice Accuracy Rate of 99%
  
• Ensure cash application is completed within 2448 hours of receipt
  
• Ensure 100% of overdue accounts are contacted weekly
  
• Resolve disputes within 5 business days (target)
  
• Be cross-trained in both Accounts Receivable (A/R) and Accounts Payable (A/P) processes
  
• Provide operational flexibility and coverage during absences
  
• Support continuous improvement across accounting workflows
  

Requirements

• 13 years of experience in Accounts Receivable or accounting support
  
• Strong Excel and Microsoft 365 skills
  
• Experience with ERP systems (Infor CloudSuite preferred)
  
• High attention to detail and accuracy
  
• Ability to work independently and manage deadlines
  
• Strong verbal and written English communication skills
  

Benefits

• HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party Family Day Team Building and more!