Internal Sales Consultant

Ello Technology Pty Ltd

Job Location:

Cape Town - South Africa

Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Internal Sales Consultant

Role Purpose

Why This Role Exists

This role exists to protect grow and maximise revenue within Ello Technologys existing client base.

As an Internal Sales Consultant you are responsible for client retention account growth and transactional revenue through once-off sales renewals upgrades and project opportunities. You play a critical role in ensuring clients remain satisfied while continuously identifying ways to increase value and strengthen long-term relationships.

This is a commercially focused client-facing role for someone who is proactive detail-oriented and confident in managing both relationships and revenue. Your success will be measured by retention revenue contribution and consistency in execution.

Your First 90 Days

What Success Looks Like

By Day 90:

You have built strong trusted relationships with your assigned client base

You are consistently identifying and closing once-off sales and upgrade opportunities

You are maintaining high levels of client satisfaction and responsiveness

You are managing renewals and sales administration accurately and on time

You are maintaining clean and up-to-date CRM records in Zoho

You are contributing to MRR growth through structured upsell and cross-sell activity

This role suits someone who takes ownership of clients revenue and outcomes from the start.

Targets and Performance Measures

How Performance Is Measured

This role has clear revenue retention and operational performance expectations.

You will be measured on your ability to protect existing revenue grow accounts through structured sales activity and maintain high standards of execution across all client and sales processes.

Key performance indicators include:

Once-off gross profit sales contribution

SLA upgrades and uplift on existing accounts

Monthly recurring revenue contribution aligned to account growth

Client retention and satisfaction levels (target 95%)

Referral generation from satisfied clients

Completion and conversion of IT assessments into projects

CRM hygiene process compliance and task completion standards

Response times client engagement levels and overall service delivery

This is a performance-driven role where consistency client trust and revenue contribution are equally important.

Key Responsibilities

1) Client Retention and Relationship Management

You will be responsible for maintaining strong long-term relationships with your client base.

This includes:

Building trust and maintaining regular communication with clients

Ensuring high levels of client satisfaction and retention

Acting as a reliable point of contact for client queries and support

Identifying risks early and resolving issues proactively

2) Sales Delivery and Account Growth

You will drive revenue growth through structured sales activity within existing accounts.

This includes:

Identifying and closing once-off sales opportunities

Driving SLA upgrades and account expansion opportunities

Supporting cross-selling of products services and solutions

Managing renewals across licensing security backups and related services

3) IT Assessments and Project Conversion

You will support the delivery and commercial conversion of technical assessments.

This includes:

Ensuring all scheduled IT assessments are completed

Supporting the conversion of assessments into projects

Working with internal teams to move opportunities into delivery

Maintaining momentum from assessment to commercial outcome

4) Sales Administration and CRM Discipline

You will ensure that all sales activity is accurately captured and processed.

This includes:

Maintaining high levels of CRM hygiene in Zoho CRM

Preparing and managing quotes orders and invoicing accurately

Submitting structured weekly scorecards and reporting

Ensuring all tasks are completed within defined timelines

5) Collaboration and Team Support

You will work closely with internal teams to support account success.

This includes:

Supporting the Lead Account Manager in client reviews and meetings

Sharing client feedback with sales and marketing teams

Collaborating with technical teams to support client needs

Providing support and guidance to junior team members where required

6) Supplier and Operational Coordination

You will support commercial outcomes through supplier and operational alignment.

This includes:

Managing supplier relationships and pricing where required

Ensuring accurate product and service delivery through coordination

Supporting stock tracking and sales-related audits

Maintaining structured internal processes and documentation

Benefits

Earning Potential

Your results should directly influence your growth.

This role is designed for someone who wants to build their commercial capability while contributing to real revenue outcomes.

This is how we do that at Ello:

You are directly involved in revenue generation and account growth

You contribute to both once-off and recurring revenue streams

You work in a role with clear commercial expectations

You have the opportunity to grow your earning potential through performance

Performance Recognition

Consistency reliability and results matter.

At Ello Technology we value people who take ownership of clients and deliver consistently.

This is how we do that at Ello:

We recognise strong client retention and account growth

We value consistency in execution and follow-through

We measure real outcomes not just activity

We make performance visible and meaningful

Career Growth

This should feel like a progression not a plateau.

This role provides a strong foundation in account management sales delivery and client growth.

This is how we do that at Ello:

You gain exposure to client management and commercial sales

You develop skills in upselling cross-selling and renewals

You work closely with senior sales and account leaders

You grow in a performance-led environment

Coaching and Development

Structure feedback and real experience.

We are looking for someone who is committed to improving their commercial and client-facing skills.

This is how we do that at Ello:

You receive clear expectations and structured feedback

You develop through real client interaction and responsibility

You build confidence in sales negotiation and communication

You gain exposure to real business and client environments

Meaningful Work and Culture

High standards. Strong relationships. Real impact.

This is a role where your work directly impacts client satisfaction and business performance.

This is how we do that at Ello:

You build real relationships with clients

You contribute directly to revenue and retention

You work in a disciplined performance-focused environment

You support long-term client success and growth

Who Will Thrive in This Role

This role will suit someone who is proactive structured and relationship-focused.

You will likely thrive here if you:

Enjoy building and maintaining strong client relationships

Are comfortable managing both people and commercial outcomes

Take ownership of your work and follow through consistently

Are organised and detail-oriented in a high-activity environment

Communicate clearly and confidently with clients

Are proactive in identifying opportunities and solving problems

Work well within a team and support shared outcomes

Want to grow in a commercially focused role

Non-Negotiables

This role requires strong client management and execution discipline.

Non-negotiables for this role include:

Strong communication skills both written and verbal

Ability to manage and grow client relationships professionally

High attention to detail and organisational ability

Consistent CRM usage and process discipline

Ability to manage multiple tasks and priorities effectively

A proactive and accountable approach to work

Comfort working in a structured performance-driven environment

Internal Sales ConsultantRole PurposeWhy This Role ExistsThis role exists to protect grow and maximise revenue within Ello Technologys existing client base.As an Internal Sales Consultant you are responsible for client retention account growth and transactional revenue through once-off sales renewal...

Internal Sales Consultant

Role Purpose

Why This Role Exists

This role exists to protect grow and maximise revenue within Ello Technologys existing client base.

Your First 90 Days

What Success Looks Like

By Day 90:

You have built strong trusted relationships with your assigned client base

You are consistently identifying and closing once-off sales and upgrade opportunities

You are maintaining high levels of client satisfaction and responsiveness

You are managing renewals and sales administration accurately and on time

You are maintaining clean and up-to-date CRM records in Zoho

You are contributing to MRR growth through structured upsell and cross-sell activity

This role suits someone who takes ownership of clients revenue and outcomes from the start.

Targets and Performance Measures

How Performance Is Measured

This role has clear revenue retention and operational performance expectations.

You will be measured on your ability to protect existing revenue grow accounts through structured sales activity and maintain high standards of execution across all client and sales processes.

Key performance indicators include:

Once-off gross profit sales contribution

SLA upgrades and uplift on existing accounts

Monthly recurring revenue contribution aligned to account growth

Client retention and satisfaction levels (target 95%)

Referral generation from satisfied clients

Completion and conversion of IT assessments into projects

CRM hygiene process compliance and task completion standards

Response times client engagement levels and overall service delivery

This is a performance-driven role where consistency client trust and revenue contribution are equally important.

Key Responsibilities

1) Client Retention and Relationship Management

You will be responsible for maintaining strong long-term relationships with your client base.

This includes:

Building trust and maintaining regular communication with clients

Ensuring high levels of client satisfaction and retention

Acting as a reliable point of contact for client queries and support

Identifying risks early and resolving issues proactively

2) Sales Delivery and Account Growth

You will drive revenue growth through structured sales activity within existing accounts.

This includes:

Identifying and closing once-off sales opportunities

Driving SLA upgrades and account expansion opportunities

Supporting cross-selling of products services and solutions

Managing renewals across licensing security backups and related services

3) IT Assessments and Project Conversion

You will support the delivery and commercial conversion of technical assessments.

This includes:

Ensuring all scheduled IT assessments are completed

Supporting the conversion of assessments into projects

Working with internal teams to move opportunities into delivery

Maintaining momentum from assessment to commercial outcome

4) Sales Administration and CRM Discipline

You will ensure that all sales activity is accurately captured and processed.

This includes:

Maintaining high levels of CRM hygiene in Zoho CRM

Preparing and managing quotes orders and invoicing accurately

Submitting structured weekly scorecards and reporting

Ensuring all tasks are completed within defined timelines

5) Collaboration and Team Support

You will work closely with internal teams to support account success.

This includes:

Supporting the Lead Account Manager in client reviews and meetings

Sharing client feedback with sales and marketing teams

Collaborating with technical teams to support client needs

Providing support and guidance to junior team members where required

6) Supplier and Operational Coordination

You will support commercial outcomes through supplier and operational alignment.

This includes:

Managing supplier relationships and pricing where required

Ensuring accurate product and service delivery through coordination

Supporting stock tracking and sales-related audits

Maintaining structured internal processes and documentation

Benefits

Earning Potential

Your results should directly influence your growth.

This role is designed for someone who wants to build their commercial capability while contributing to real revenue outcomes.

This is how we do that at Ello:

You are directly involved in revenue generation and account growth

You contribute to both once-off and recurring revenue streams

You work in a role with clear commercial expectations

You have the opportunity to grow your earning potential through performance

Performance Recognition

Consistency reliability and results matter.

At Ello Technology we value people who take ownership of clients and deliver consistently.

This is how we do that at Ello:

We recognise strong client retention and account growth

We value consistency in execution and follow-through

We measure real outcomes not just activity

We make performance visible and meaningful

Career Growth

This should feel like a progression not a plateau.

This role provides a strong foundation in account management sales delivery and client growth.

This is how we do that at Ello:

You gain exposure to client management and commercial sales

You develop skills in upselling cross-selling and renewals

You work closely with senior sales and account leaders

You grow in a performance-led environment

Coaching and Development

Structure feedback and real experience.

We are looking for someone who is committed to improving their commercial and client-facing skills.

This is how we do that at Ello:

You receive clear expectations and structured feedback

You develop through real client interaction and responsibility

You build confidence in sales negotiation and communication

You gain exposure to real business and client environments

Meaningful Work and Culture

High standards. Strong relationships. Real impact.

This is a role where your work directly impacts client satisfaction and business performance.

This is how we do that at Ello:

You build real relationships with clients

You contribute directly to revenue and retention

You work in a disciplined performance-focused environment

You support long-term client success and growth

Who Will Thrive in This Role

This role will suit someone who is proactive structured and relationship-focused.

You will likely thrive here if you:

Enjoy building and maintaining strong client relationships

Are comfortable managing both people and commercial outcomes

Take ownership of your work and follow through consistently

Are organised and detail-oriented in a high-activity environment

Communicate clearly and confidently with clients

Are proactive in identifying opportunities and solving problems

Work well within a team and support shared outcomes

Want to grow in a commercially focused role

Non-Negotiables

This role requires strong client management and execution discipline.

Non-negotiables for this role include:

Strong communication skills both written and verbal

Ability to manage and grow client relationships professionally

High attention to detail and organisational ability

Consistent CRM usage and process discipline

Ability to manage multiple tasks and priorities effectively

A proactive and accountable approach to work

Comfort working in a structured performance-driven environment

Apply Now

About Company

Ello Technology Pty Ltd

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Internal Sales Consultant

Cape Town - South Africa

Job Summary

Internal Sales Consultant

Role Purpose

Why This Role Exists

Your First 90 Days

What Success Looks Like

Targets and Performance Measures

How Performance Is Measured

Key Responsibilities

1) Client Retention and Relationship Management

2) Sales Delivery and Account Growth

3) IT Assessments and Project Conversion

4) Sales Administration and CRM Discipline

5) Collaboration and Team Support

6) Supplier and Operational Coordination

Benefits

Earning Potential

Performance Recognition

Career Growth

Coaching and Development

Meaningful Work and Culture

Who Will Thrive in This Role

Non-Negotiables

Internal Sales Consultant

Role Purpose

Why This Role Exists

Your First 90 Days

What Success Looks Like

Targets and Performance Measures

How Performance Is Measured

Key Responsibilities

1) Client Retention and Relationship Management

2) Sales Delivery and Account Growth

3) IT Assessments and Project Conversion

4) Sales Administration and CRM Discipline

5) Collaboration and Team Support

6) Supplier and Operational Coordination

Benefits

Earning Potential

Performance Recognition

Career Growth

Coaching and Development

Meaningful Work and Culture

Who Will Thrive in This Role

Non-Negotiables

About Company

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