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Receptionist Internal Salesperson
Job Location:
Job Location:
Paarl - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
5 June 2026 (30+ days ago)
Posted:
Application Deadline:
2 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Looking for a Receptionist Internal Sales Order Administrator & Logistics Coordinator who would beresponsible for providing exceptional customer service managing enquiries and quotations coordinating orders and installations maintaining showroom standards and ensuring efficient administrative and logistical support to customers agents sales representatives and installers.
MINIMUM REQUIREMENTS
- Grade 12 (Matric)
- Minimum 3 years experience in retail sales administration customer service or a similar role
- Computer literacy and strong administrative skills
- Good communication and organisational abilities
KEY COMPETENCIES
- Customer Service Orientation
- Communication Skills
- Administrative Accuracy
- Attention to Detail
- Time Management
- Problem Solving
- Basic Numerical Skills
- Professionalism and Teamwork
KEY RESPONSIBILITIES
Customer Service & Sales Support
- Respond to customer enquiries via phone email social media and walk-in visits.
- Prepare quotations and schedule appointments for Sales Representatives.
- Assist customers and agents with orders product information repairs and follow-ups.
Order Administration & Logistics
- Process and monitor customer and agent orders.
- Liaise with suppliers regarding order confirmations and delivery dates.
- Coordinate collections deliveries and installation schedules.
- Keep customers informed of order progress.
Reception & Administration
- Manage the switchboard and reception area.
- Perform daily cash-up procedures and petty cash administration.
- Maintain accurate records and provide general administrative support.
Showroom & Product Management
- Ensure the showroom remains clean organised and well-presented.
- Maintain swatches brochures components and price lists.
- Assist with system updates and product information management.
KEY PERFORMANCE INDICATORS (KPIs)
- Customer enquiries responded to promptly and professionally.
- Accurate processing of quotations and orders.
- Effective coordination of installations and deliveries.
- Up-to-date showroom displays swatches and pricing information.
- Accurate daily cash-ups and weekly petty cash reconciliations.
- High levels of customer and agent satisfaction.
- Well-maintained administrative records and operational efficiency.
- Benefit - Company pays 50% of a medical plan
- Working Hours - Monday to Friday 9 to 6 and Saturday 9 to 5 alternative.
Required Experience:
Junior IC
About Company
West Coast Personnel, Recruitment Agency Cape Town. We find employers the right candidates to enhance theirs staff complement with rigorous employee vetting.
