FRONT OF HOUSE / ADMINISTRATION / PERSONAL ASSISTANT 5* LUXURY LODGE PONGOLA KZN
Kendrick Recruitment is seeking a versatile and detail-oriented Front of House / Administration / Personal Assistant to join a 5-star luxury lodge based in Pongola KwaZulu-Natal. This is an excellent opportunity for a strong all-rounder with hospitality experience who thrives in a guest-facing operationally involved environment.
Salary: R12000 R15000 (live-in)
Location: Pongola KwaZulu-Natal
KEY RESPONSIBILITIES
Manage reservations and front office duties
Operate the NightsBridge booking system
Handle guest and agency correspondence
Perform general office administration duties
Process invoicing and manage payment controls
Conduct guest check-in and check-out procedures
Maintain accurate accounts and financial records
Coordinate guest activities excursions and special requests
Assist with stock control and stock takes
Oversee housekeeping and restaurant coordination when required
Maintain an organised and professional reception area at all times
Support all-round lodge operations as a flexible team player
REQUIREMENTS
Previous experience in a 4 or 5-star hospitality establishment in a similar role
Strong administrative and organisational skills
Experience with NightsBridge or similar reservation systems advantageous
Ability to manage multiple responsibilities in a lodge environment
Strong communication and guest service skills
Team player with a proactive and adaptable attitude
Own vehicle required
Live-in position with accommodation meals and laundry provided
WHAT WE ARE LOOKING FOR
A dependable and highly organised hospitality professional who can confidently manage front office operations while supporting broader lodge functions. Someone who is guest-focused adaptable and capable of working across multiple departments in a luxury safari environment.