Customer Success Associate for E-Commerce (Voice Process) For Jaipur location ( Job ID 23089)
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Monthly Salary:
Experience Required:
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Job Summary
Job Description: Customer Success Associate - US
Position: Customer Success Associate - US (E-Commerce)
Qualification: Graduation Not Required (any stream)
Languages Required:
Mandatory: English
Experience: Freshers & Experienced candidates can apply
Preference: Candidates with experience in international BPO customer service experience.
Joining:Immediate joining/ within 48 hours of selection.
Requirements
Key Responsibilities:
Handle inbound customer queries for US-based e-commerce accounts.
Resolve issues related to ordersdeliveriesreturnsand refunds efficiently.
Ensure high customer satisfaction by maintaining quality standards and accurate CRM documentation.
Willing to work in rotational shifts (US time zone).
Requirements:
Excellent English communication skills
Comfortable working in rotational shifts(US Process)
Additional Skills:
Strong problem-solving and customer handling skills.
Ability to multitask in a fast-paced environment.
Benefits
Required Skills:
Key Responsibilities: Handle inbound customer queries for US-based e-commerce accounts. Resolve issues related to ordersdeliveriesreturnsand refunds efficiently. Ensure high customer satisfaction by maintaining quality standards and accurate CRM documentation. Willing to work in rotational shifts (US time zone). Requirements: Excellent English communication skills Comfortable working in rotational shifts(US Process) Additional Skills: Strong problem-solving and customer handling skills. Ability to multitask in a fast-paced environment.
