Technical Engineer
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Management:
Respond to and resolve desktop support tickets within the defined SLA.
Provide first-line support for hardware software and peripheral issues.
Escalate unresolved issues to the L2 engineer or relevant teams.
and Software Support:
Perform basic troubleshooting of desktops laptops printers and peripherals.
Install configure and maintain operating systems and standard software
applications.
Replace or repair hardware components as needed.
Support:
Assist users with login issues software installations and basic application
troubleshooting.
Provide support for email configuration and access.
Guide users on IT policies and best practices.
Management:
Maintain inventory of IT assets such as desktops laptops and peripherals.
Perform routine health checks of IT equipment.
Connectivity:
Troubleshoot basic network connectivity issues including LAN Wi-Fi and
VPN.
Support basic configuration of network printers.
and Reporting:
Log and document all incidents and resolutions in the ticketing system.
Provide daily and weekly status reports to the IT supervisor.
Required Skills:
procurement Support Supplier Database Maintenance Negotiation Assistance Sales Coordination Logistics Collaboration Accounts Liaison Customer Purchase Order Accuracy Purchase Orders (POs) Procurement Activities Supplier Records Pending Orders Reports Pricing Credit Terms Delivery Schedules Customer Orders Invoicing Processes HSN Codes SAC Codes GST Delivery Terms Payment Terms Organizational Needs Timely Deliveries Logistical Challenges Customer Satisfaction
Required Education:
Bachelors
